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Salesforce CRT-261 Exam Syllabus

Salesforce CRT-261 Exam

Certification Preparation for Service Cloud Consultant

Total Questions: 359

What is Included in the Salesforce CRT-261 Exam?

Authentic information about the syllabus and an effective study guide is essential to go through the Salesforce CRT-261 exam in the first attempt. The study guide of Study4Exam provides you with comprehensive information about the syllabus of the Salesforce CRT-261 exam. You should get this information at the start of your preparation because it helps you make an effective study plan. We have designed this Salesforce Service Cloud Consultant certification exam preparation guide to give the exam overview, practice questions, practice test, prerequisites, and information about exam topics that help to go through the Salesforce Certification Preparation for Service Cloud Consultant (2021) exam. We recommend you to the preparation material mentioned in this study guide to cover the entire Salesforce CRT-261 syllabus. Study4Exam offers 3 formats of Salesforce CRT-261 exam preparation material. Each format provides new practice questions in PDF format, web-based and desktop practice exams to get passing marks in the first attempt.

Salesforce CRT-261 Exam Overview :

Exam Name Certification Preparation for Service Cloud Consultant
Exam Code CRT-261
Actual Exam Duration 720 minutes
Expected no. of Questions in Actual Exam 60
Official Information https://trailhead.salesforce.com/en/academy/classes/crt261-certification-preparation-for-service-cloud-consultant/
See Expected Questions Salesforce CRT-261 Expected Questions in Actual Exam
Take Self-Assessment Use Salesforce CRT-261 Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

Salesforce CRT-261 Exam Topics :

Section Weight Objectives
Industry Knowledge 10%
Implementation Strategies 15%
Service Cloud Solution Design 16%
Knowledge Management 9%
Interaction Channels 10%
Case Management 15%
Contact Center Analytics 5%
Integration and Data Management 5%
Service Console 15%

Updates in the Salesforce CRT-261 Exam Syllabus:

Salesforce CRT-261 exam questions and practice test are the best ways to get fully prepared. Study4exam's trusted preparation material consists of both practice questions and practice test. To pass the actual Service Cloud Consultant CRT-261 exam on the first attempt, you need to put in hard work on these Salesforce CRT-261 questions that provide updated information about the entire exam syllabus. Besides studying actual questions, you should take the Salesforce CRT-261 practice test for self-assessment and actual exam simulation. Revise actual exam questions and remove your mistakes with the Certification Preparation for Service Cloud Consultant CRT-261 exam practice test. Online and windows-based formats of the CRT-261 exam practice test are available for self-assessment.