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Free CRT-261 Exam Questions - Salesforce CRT-261 Exam

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Certification Preparation for Service Cloud Consultant

Total Questions: 359

Based on Official Syllabus Topics of Actual Salesforce CRT-261 Exam

During the preparation, you can be confused about Salesforce exam question types, exam pattern, and allocated time to attempt questions of the Salesforce Service Cloud Consultant certification exam. Study4Exam helps you to remove these doubts with 3 formats of its Salesforce CRT-261 exam preparation. We ensure that you will easily pass the Salesforce Certification Preparation for Service Cloud Consultant exam either by using CRT-261 PDF questions or taking the practice exam is web-based and desktop formats. You can prepare CRT-261 practice questions in PDF format at any time and from any place with smartphones, laptops, or tablets. Preparation evaluation is very helpful to remove mistakes and successfully prepare for the Salesforce Service Cloud Consultant CRT-261 exam. The Salesforce Service Cloud Consultant CRT-261 practice exam is one of the key steps of your exam preparation plan to identify your preparation mistakes, strengthen weaker areas of the preparation, and get familiar with the actual exam environment. Web-based and desktop Salesforce CRT-261 practice exams are available to help you do self-assessment.

How these Free Questions can help you Prepare for the actual Salesforce CRT-261 Exam?

Understand the Actual CRT-261 Exam Syllabus, Format, and Question Types

Get official information about the syllabus and format of the exam to set an effective study plan. This information helps you to know what type of questions and topics will appear in the Salesforce CRT-261 exam. Don’t waste your time and concentrate on such learning content which is expected in the actual exam.

Self-Asses your preparation for the actual Salesforce Certification Preparation for Service Cloud Consultant Exam

Manage your daily routine to ensure that you have the proper time to study for the Salesforce Certification Preparation for Service Cloud Consultant exam every day. Sit in a calm environment and do hard work daily to cover the entire CRT-261 exam syllabus. It is not possible to study one morning and pass the CRT-261 exam the next day. If you want to get passing marks on the first attempt, prepare for the Salesforce CRT-261 exam daily.

Salesforce CRT-261 Questions

Q1.

Universal Containers is migrating from Classic Knowledge to Lightning Knowledge using the Lightning Knowledge Migration Tool and noticed that none of the Article file attachments were migrated. How can a Consultant migrate the file attachments?

Q2.

Which two advantages does Salesforce provide with the OpenCTI framework? Choose 2 answers

Q3.

Universal Containers has an upcoming maintenance window where read-only access will be available. Which two actions will Universal Containers be able to perform during this window? Choose 2 answers

Q4.

Universal Containers' customer service technicians need to access the following information while at a customer site to complete the service call: * Customer order history * Level of contracted support * List of replaceable parts Which system can Salesforce integrate with to retrieve this information and make it available to technicians in the field?

Q5.

Universal containers would like to implement a solution to hold service reps accountable to customer service level Agreements. Which two steps are necessary to satisfy this requirement? Choose 2 answers

Solutions:
Question: 1 Answer: C
Question: 2 Answer: A, B
Question: 3 Answer: A, D
Question: 4 Answer: A
Question: 5 Answer: A, C

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