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Pegasystems PEGACPDC88V1 Exam Syllabus

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Before starting your PEGACPDC88V1 exam preparation, it is recommended to review the complete Pegasystems Certified Pega Decisioning Consultant 8.8 exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free PEGACPDC88V1 questions. We also provide premium PEGACPDC88V1 practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Pegasystems
Vendor
PEGACPDC88V1
Exam Code
60
Total Questions
8
Total Exam Domains

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PEGACPDC88V1 EXAM QUESTIONS

Pegasystems PEGACPDC88V1 Exam Objectives

Section 1: Next-Best-Action concepts
Weight:
10%
  • One-to-one customer engagement
  • Optimize the customer value in the contact center
  • Essentials of always-on outbound
  • Define the starting population
Section 2: Actions and treatments
Weight:
12%
  • Define and manage customer actions
  • Present a single offer on the web
  • Define an action for outbound
Section 3: Engagement policies
Weight:
12%
  • Define customer engagement policies
  • Create an engagement strategy
  • Customer journeys
Section 4: Contact policy and volume constraints
Weight:
13%
  • Avoid overexposure of actions
  • Avoid overexposure of actions on outbound
  • Limit action volume on outbound
Section 5: AI and Arbitration
Weight:
8%
  • Action arbitration
  • Action prioritization with AI
  • Prioritize actions with business levers
Section 6: Channels
Weight:
10%
  • Real-time containers
  • Create a real-time container
  • Send offer emails
  • Share action details with third-party distributors
Section 7: Decision strategies
Weight:
25%
  • Create and understand decision strategies
  • Create engagement strategies using customer credit score
  • Create eligibility rules using customer risk segments
Section 8: Business agility in 1:1 customer engagement
Weight:
10%
  • Agility in a customer engagement project
  • Change management process
  • Building your business operations team
  • Life cycle of a change request
  • Change request types
  • Launching a new offer on web
  • Updating existing actions
  • Implementing business changes using Revision Manager
Info
https://academy.pega.com/exam/certified-pega-decisioning-consultant-4