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Microsoft MB-210 Exam Syllabus

Microsoft MB-210 Exam

Microsoft Dynamics 365 Sales

Total Questions: 249

What is Included in the Microsoft MB-210 Exam?

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Microsoft MB-210 Exam Overview :

Exam Name Microsoft Dynamics 365 Sales
Exam Code MB-210
Exam Registration Price $165
Official Information https://www.microsoft.com/en-us/learning/exam-mb-210.aspx
See Expected Questions Microsoft MB-210 Expected Questions in Actual Exam
Take Self-Assessment Use Microsoft MB-210 Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

Microsoft MB-210 Exam Topics :

Section Weight Objectives
Perform configuration 25-30% Configure sales settings
  • configure sales territories and hierarchical sales territories
  • configure auto number settings
  • configure business settings
  • configure sales security roles
  • configure goal management components
  • create and manage sales collateral
Configure processes
  • configure duplicate detection rules
  • configure record creation rules
  • configure sales business process flows
Create and configure sales visualizations
  • configure template apps for Power BI
  • configure sales dashboards
  • design and create sales charts
  • design sales reports
Manage core sales entities 50-55% Create and manage accounts and contacts
  • create and manage accounts
  • create and manage contacts
  • create and manage activities
Create and manage leads
  • create and search for leads
  • convert activities to leads
  • perform lead qualification
  • configure statusreasons
Create and manage opportunities
  • manage opportunities
  • track stakeholders
  • add product line items to opportunities
  • customize the Opportunity Close form
  • configure status reasons
Create and manage quotes
  • add quotes to opportunities
  • edit quotes in various stages
  • send quotes to customers
  • convert quotes to orders
Create and manage sales order processing
  • manage orders
  • manage invoices
  • manage competitors
Create and manage products and product catalogs
  • create and manage products, product bundles, and product families
  • create and manage price lists
  • create and manage discount lists
  • create and manage unit groups
  • create and manage product lifecycles
Configure additional tools and services 15-20% Configure integration with external sales applications
  • implement Dynamics 365 Sales Insights
  • implement Relationship Sales
  • describe use cases for Customer Insights
  • describe use cases for Power Virtual Agents
  • describe use cases for AI Builder
Mange forecasting
  • configure forecasts
  • define properties and scheduling
  • select a template
Create and configure playbooks
  • define playbook categories
  • manage playbook templates

Updates in the Microsoft MB-210 Exam Syllabus:

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