Avaya 7497X Exam Topics

Avaya 7497X Exam Overview :

Exam Name:	Avaya Oceana® Solution Support
Exam Code:	7497X
Certifications:	Avaya ACSS Certification
Actual Exam Duration:	105 minutes
Expected no. of Questions in Actual Exam:	67
See Expected Questions:	Avaya 7497X Expected Questions in Actual Exam

Avaya 7497X Exam Objectives :

Section	Objectives
Objective 1:	Apply knowledge of the Avaya Oceana solution components, interfaces, and interactions necessary for solution support
Objective 2:	Analyze and troubleshoot Avaya Aura® components
Objective 3:	Analyze and troubleshoot the Avaya Oceana core solution
Objective 4:	Analyze and troubleshoot Avaya Oceana Workspaces
Objective 5:	Use end-to-end email and chat tracing for troubleshooting
Objective 6:	Perform routine maintenance on an Avaya Oceana solution, backup/restore Avaya Oceana core and the Omnichannel DataStore server
Objective 7:	Analyze and troubleshoot end-to-end Voice, Email Webchat and SMS Channels
Objective 8:	Understand known issues, best practices, and considerations for resolution
Official Information	https://www.avaya-learning.com/lms/#/training/catalog/offering/21614

Updates in the Avaya 7497X Exam Topics:

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