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ServiceNow CIS-SAM Exam Syllabus

Start Free CIS-SAM Exam Practice After Reviewing the Topics

Before starting your CIS-SAM exam preparation, it is recommended to review the complete ServiceNow Certified Implementation Specialist - Software Asset Management Professional exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free CIS-SAM questions. We also provide premium CIS-SAM practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

ServiceNow CIS-SAM Exam Objectives

Section Weight Objectives
Software Asset Core Overview & Fundamentals 14%
  • Software Asset Management Basics
  • Process Architecture
  • Application Introduction and Recommended Practices
Data Integrity – Attributes and Sources for the Data 28%
  • Importing Data
  • Software Discovery and Normalization
  • Content Service
Practical Management of Software Compliance 30%
  • Products and Models
  • License Metrics, Entitlements, and Allocations
  • Software Reconciliation
Operational Integration of Software Processes 13%
  • Contract and Change Management
  • Service Catalog and Procurement
  • Software Remediation
Extending SAM 15%
  • Software Model Lifecycle and Retirement
  • Software Installation Optimization
  • Reporting, Implementation, and Maintenance
Official Information https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sam-blueprint.pdf