ServiceNow CIS-FSM Exam Syllabus
Start Free CIS-FSM Exam Practice After Reviewing the Topics
Before starting your CIS-FSM exam preparation, it is recommended to review the complete ServiceNow Certified Implementation Specialist - Field Service Management exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free CIS-FSM questions. We also provide premium CIS-FSM practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.
ServiceNow
Vendor
CIS-FSM
Exam Code
86
Total Questions
8
Total Exam Domains
ServiceNow CIS-FSM Exam Objectives
| Section 1: Examine and import foundational data | |
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This section of the exam cvoers the essential information such as locations, assets, and service catalogs into the FSM platform.
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| Section 2: Analyze and implement customer business requirements | |
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This section of the exam covers how to evaluate client-specific needs and tailor the FSM solution to align with their unique workflows and processes.
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| Section 3: Use industry good practice for an FSM implementation | |
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This section of the exam assesses the proficiency of exam-takers in applying established best practices for effectively implementing and utilizing FSM software.
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| Section 4: Use industry good practice for an FSM implementation | |
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This section of the exam assesses the proficiency of exam-takers in applying established best practices for effectively implementing and utilizing FSM software.
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| Section 5: Set-up FSM configuration | |
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In this section of the exam, the candidates are tested for performing an initial configuration of the FSM application, including defining user roles, setting permissions, and adjusting system paramet
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| Section 6: Configure Work Order Form and Mandatory Skills | |
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In this section of the exam, the focus is given to the design work order forms for technicians and specifying the required skills for completing various tasks.
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| Section 7: Create a Questionnaire and a Targeted Communication | |
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In this section of the exam, the topics covered include how to develop surveys for data collection and design communication strategies for affected users.
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| Section 8: Create Advanced Maintenance Plans and Maintenance Schedules | |
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In this section of the exam, Construct preventative maintenance programs and set up automated scheduling for service activities.
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