ServiceNow CIS-DF Exam Syllabus

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Before starting your CIS-DF exam preparation, it is recommended to review the complete ServiceNow Certified Implementation Specialist - Data Foundations (CMDB and CSDM) exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free CIS-DF questions. We also provide premium CIS-DF practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

ServiceNow CIS-DF Exam Objectives

Section	Weight	Objectives
Configuration	15%	Given a scenario: Identify how and when to use CI Class Manager (table, class attributes, hierarchy) Identify when and how to use IRE Identify when and how to configure CMDB 360/multisource CMDB
Ingest	19%	Identify how relationships are auto or manually populated Identify the automation opportunities that are available to automate CMDB integration Given a scenario: Identify which data ingestion method to use Identify how to minimize the risk of technical debt and ensure upgradeability Identify how to populate and maintain non-discoverable/manual CIs or non-discoverable attributes Identify how to track security and regulatory compliance identifiers against CSDM objects Identify how Asset and CI align
Govern	35%	Identify the characteristics of the six metrics that make up the CMDB health score Identify the purpose and/or requirements of Data Manager Identify the goals of good CMDB governance Given a scenario: Identify what is needed to govern the CMDB Identify the key roles involved in implementing and managing a CMDB Identify how to configure and gain value from CMDB Health Dashboards to support Key Performance Indicators (KPI) and Critical Success Factors (CSF) Identify how or why duplication records are created and how to remediate them Identify when and how to remediate duplicate records using the deduplication wizard Identify how to operationalize the CMDB Identify when or why to use the CMDB workspace or what features are available Identify how to define principal classes Identify the policy feature in Data Manager that should be used to accomplish the goal of the scenario Identify how to validate data quality and/or data compliance in the CMDB Health Dashboard Identify how to configure Data Manager to manage the CMDB Identify how to improve data quality using the CMDB Data Foundation Dashboard Identify how to manage life cycle CI attributes between CIs
Insight	20%	Identify the business value of CMDB Identify how to use Natural Language Query Identify how to build custom reports using CMDB 360 data (CMDB Saved Queries) Given a scenario: Identify how to build out complex relationships within a query and get a full set of results Identify the components and usage of Unified Map or dependency view map Identify the outcomes of using ServiceNow products leveraging CMDB data Identify the benefits of CMDB Foundation Dashboards Identify when to use the CMDB Foundation Dashboard Playbook or the benefits of using Playbook
CSDM Fundamentals	11%	Given a scenario: Identify how to work with different stakeholders across industries to correctly map CIs with the correct CSDM domain Identify the approach to abide by CSDM Identify the benefits of implementing CSDM
Official Information		https://learning.servicenow.com/lxp/en/certified-implementation-specialist-data-foundations-cmdb-and-csdm-cis-df?id=learning_content_prev&course_id=9e6667194774f6d0b8d109b4f16d4339

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