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Free CSA Exam Questions - ServiceNow CSA Exam

ServiceNow CSA Exam

ServiceNow Certified System Administrator

Total Questions: 400

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ServiceNow CSA Questions

Q1.

While showing a customer their incident form, they ask to change the Priority field title to display their internal terminology PValue. How would you do that?

Choose 2 answers

Q2.

You are looking at a list of Active incidents. You want to exclude incidents with the state of Resolved. How might you do that?

Q3.

What setting allows users to view a Knowledge Base article even if the are not logged in?

Q4.

Which feature helps to automatically allocate a critical, high priority, service request to the appropriate assignment group or team member?

Q5.

Who would you describe the relationship between the incident and Task table?

Solutions:
Question: 1 Answer: A, C
Question: 2 Answer: E
Question: 3 Answer: C
Question: 4 Answer: D
Question: 5 Answer: C

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Rock 7 days ago
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Admin 6 days ago
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