SAP C_CT325 AI Role-Plays (Scenarios) Exam Syllabus For New 2026 Format
Are you aware of the latest Exam C_CT325 Syllabus changes in 2026 by SAP. The C_CT325 exam topics covered on this page are based on SAP official content helping you understand exactly what skills and knowledge you are expected to demonstrate in the exam. Check your preparation against the latest C_CT325 Exam Topics for SAP Certified - Configuration Consultant - legacy Concur Travel Professional Edition (C_CT325_2601) to ensure you're aligned with the current exam requirements.
Please note that the SAP Certified - Configuration Consultant - legacy Concur Travel Professional Edition (C_CT325_2601) C_CT325 exam uses AI Role-Plays (Scenarios), meaning you will be evaluated on your ability to apply knowledge in real-world scenarios rather than answering traditional multiple-choice questions. Once you are familiar with what each Lesson expects you to know and do, test yourself using our free C_CT325 questions. We also offer a premium C_CT325 practice pack including Flashcards, Revision Notes and AI Role-Plays (Scenarios) Practice fully aligned to SAP 2026 new format, to help you measure your readiness before your actual exam day.
Learning Journey For SAP C_CT325 Exam
Becoming a Certified Configuration Consultant in legacy Concur Travel Professional Edition
After completing this learning journey, you will be able to navigate and implement legacy Concur Travel. You will manage the main features and functionalities of both administrative areas of the tool, understand their complexity and relationship, and be able to configure a Concur Travel site based on the customer requirements
After completing this course, you will be able to navigate Company Administration, manage approvals, locations, org units, reports, imports, custom fields, company and authentication settings, and maintain legal entities to support accurate configuration and administration in Concur Travel
| 1 | Introducing Concur Travel workflow |
| 2 | Introducing Company Structure |
| 3 | Exploring Travel Administration Resources |
| 4 | Exploring the Company Administration Page |
| 1 | Introducing Approval Queues |
| 2 | Reassigning Requests |
| 1 | Introducing Company Locations |
| 2 | Adding and Editing Company Locations |
| 3 | Working with the Company Locations Import Template |
| 1 | Introducing Org Units |
| 2 | Managing Org Units |
| 3 | Working with the Org Unit Import Template |
| 1 | Introducing Report Admin |
| 2 | Assigning Reports |
| 3 | Viewing Reports as an Administrator |
| 1 | Introducing Import Data |
| 2 | Exploring Templates |
| 3 | Importing Templates |
| 1 | Introducing Custom Fields |
| 2 | Creating and Managing User Fields |
| 3 | Creating and Managing Trip Fields |
| 4 | Exploring If/Then Conditions |
| 1 | Introducing Company Settings |
| 2 | Distinguishing Between Company Wide and Property Configuration Settings |
| 1 | Introducing the Authentication Admin |
| 2 | Managing Single Sign-On |
| 3 | Managing Sign-in Settings |
| 4 | Requesting a Temporary Token |
| 1 | Introducing Manage Legal Entities |
| 2 | Creating and Managing Legal Entities |
After completing this course, you will be able to create, edit, and deactivate users, manage sponsored users, assign legal entities, update user permissions, and create and maintain company groups to ensure correct access and configuration in Concur Travel
| 1 | Introducing User Administration |
| 2 | Creating New Users |
| 3 | Editing and Deactivating User Profiles |
| 4 | Managing Non-Employee Settings (Sponsored User) |
| 1 | Introducing Legal Entity Assignment |
| 2 | Assigning Legal Entities |
| 1 | Introducing User Permissions |
| 2 | Updating User Permissions |
| 1 | Introducing Company Groups |
| 2 | Managing Company Groups |
After completing this course, you will be able to add and manage corporate ghost cards and virtual payments, run travel reports, configure credit card BIN restrictions, manage unused tickets, and set up data retention to support accurate configuration and administration of Concur Travel
| 1 | Introducing Corporate Ghost Cards |
| 2 | Adding a Corporate Ghost Card |
| 3 | Editing and Deleting Corporate Ghost Cards |
| 1 | Introducing the Virtual Payment Admin |
| 2 | Adding Virtual Payments |
| 1 | Introducing Travel Reporting |
| 2 | Running a Travel Report |
| 1 | Introducing Credit Card BIN Restrictions |
| 2 | Adding and Removing a BIN Restriction |
| 1 | Introducing Unused Tickets |
| 2 | Importing and Deleting Unused Tickets |
| 1 | Introducing Data Retention |
| 2 | Activating Data Retention |
| 3 | Setting Up Data Retention |
After completing this course, you will be able to configure and manage travel policies, rule classes, approvers, rule conditions, and LLF settings. You will also build travel rules, manage policy violations, enable suppliers, customize system text, and configure travel alternatives and regional hotel rates in Concur Travel
| 1 | Introducing the Travel Policy Page |
| 2 | Managing Travel Policy Rule Classes |
| 3 | Assigning an Approver |
| 4 | Enabling and Modifying Rule Conditions |
| 5 | Working with LLF Settings |
| 1 | Introducing Travel Rule Builder |
| 2 | Reviewing Rule Template Categories |
| 3 | Building a Rule Template |
| 1 | Introducing Policy Violation Reasons |
| 2 | Managing Policy Violation Reasons |
| 1 | Introducing Travelfusion Suppliers |
| 2 | Enabling Travelfusion Suppliers |
| 1 | Introducing Travel Vendor Exclusions |
| 2 | Exploring Vendor Options and Settings |
| 1 | Introducing Text Customization |
| 2 | Creating and Modifying Custom Text |
| 3 | Introducing Custom Text |
| 4 | Adding and Customizing Text |
| 1 | Introducing Regional Hotel Rates |
| 2 | Managing Regional Hotel Rates |
| 1 | Introducing Travel Alternatives |
| 2 | Configuring Travel Alternatives |
After completing this course, you will be able to manage Company Tree information, configure agency booking options, maintain travel queues and cancel settings, manage virtual payment credentials, and set up company travel configurations, including the online order form, in legacy Concur Travel
| 1 | Introducing Company Tree |
| 2 | Managing Company Tree Information |
| 1 | Introducing the Agency Booking Configuration |
| 2 | Exploring Agency Booking Configuration Options |
| 3 | Managing Travel Queues |
| 4 | Managing Trip Cancel Settings |
| 5 | Managing Virtual Payment Credentials |
| 6 | Introducing View Travel Agency and New Agency |
| 1 | Introducing Company Travel Setup |
| 2 | Managing the Online Order Form |
After completing this course, you will be able to create and manage corporate discounts, configure Travelfusion credentials, add and import non-GDS hotels, and import travel arrangers to ensure accurate booking content and reliable travel configuration in Concur Travel
| 1 | Introducing Manage Corporate Discounts |
| 2 | Managing Air Discounts |
| 3 | Managing Hotel Discounts |
| 4 | Managing Car Discounts |
| 5 | Managing Rail Discounts |
| 1 | Introducing Travelfusion Credentials |
| 2 | Managing Travelfusion Credentials |
| 1 | Introducing Non-GDS Hotels |
| 2 | Managing Non-GDS Hotels |
| 3 | Importing Non-GDS Hotels |
| 1 | Introducing Import Travel Arrangers |
| 2 | Import Travel Arrangers |
After completing this course, you will be able to navigate the Travel Configuration Page and configure air, hotel, car, and rail options. You will manage connectors, wizard settings, sorting, form of payment, policy rules, email options, and agency settings to support compliant travel booking
| 1 | Exploring the Travel Configuration Page |
| 2 | Introducing the Agency Information |
| 1 | Introducing Hotel Search Options |
| 2 | Introducing Hotel Connectors |
| 1 | Introducing Sorting Options |
| 2 | Introducing Air Sorting Options |
| 3 | Introducing Hotel Sort Options |
| 1 | Introducing Car Search Options |
| 2 | Managing Delivery and Collection of Cars |
| 3 | Introducing Car Connectors |
| 1 | Introducing Rail Connectors |
| 1 | Managing Cancel, Hold, and Changes Options |
| 2 | Exploring Split Ticketing |
| 3 | Managing Comments to Agent |
| 4 | Managing GDS PNR Options |
| 1 | Introducing Email Options |
| 2 | Managing Approval Email Options |
| 3 | Managing Orphan Trip Options |
| 1 | Introducing Form of Payment Options |
| 2 | Managing Invoicing and Form of Payment |
| 1 | Managing LLF Options |
| 2 | Introducing Rule Class Options |
| 1 | Introducing Profile Options |
| 2 | Introducing Trip Cloning and Sharing |
| 3 | Enabling Manifest Clone FOP Options |
| 4 | Introducing Other Information Options |
This course introduces the value of Joule, SAP’s AI copilot for SAP Concur solutions. By the end of this course, learners will be able to describe what Joule is and how it transforms businesses, define the value that Joule with SAP Concur solutions brings to customers, describe the different use cases for Joule with SAP Concur solutions, summarize how customers can activate Joule with SAP Concur solutions, describe the contracting for Joule with SAP Concur solutions, and define how to order Joule with SAP Concur solutions.
| 1 | Discovering Joule |
| 2 | Discovering the SAP Business Technology Platform |
| 1 | Exploring Joule with SAP Concur Solutions |
| 2 | Describing the Versions of Joule with SAP Concur Solutions |
| 3 | Examining Use Cases for Joule with SAP Concur Solutions |
| 1 | Activating Joule with SAP Concur Solutions |
| 1 | Answering Common Questions |
After completing this course, you will be able to analyze customer needs and business requirements, configure air, hotel, car, agency, payment, vendor, and travel policy settings, apply company administration requirements, and test the site to support a successful go‑live.
| 1 | Introducing Implementation |
| 2 | Introducing the Customer |
| 3 | Introducing Business Requirements |
| 4 | Testing and Go-Live |
By the end of this course, you will be able to: Describe the purpose, benefits, and resources for Concur Travel Distinguish between legacy Concur Travel and new Concur Travel Manage your Concur Travel profile to maintain your personal travel data Book your perfect trip with air, lodging, and car Modify, clone, and share a trip Navigate the Concur App Center to explore companion apps that will enhance your experience Manage approvals, rejections, and reassignments for trips
| 1 | Introducing SAP Concur |
| 2 | Signing in to SAP Concur |
| 3 | Exploring the SAP Concur Home Page |
| 4 | Differentiating between Legacy Concur Travel and New Concur Travel |
| 5 | Introducing Travel Features on the SAP Concur Home Page in Legacy Concur Travel |
| 6 | Navigating the Concur Travel Home Page in Legacy Concur Travel |
| 7 | Using Travel Resources in Legacy Concur Travel |
| 1 | Navigating Concur Travel Profile Settings |
| 2 | Introducing Other Settings in Concur Travel |
| 1 | Booking a Flight in Legacy Concur Travel |
| 2 | Booking a Car in Legacy Concur Travel |
| 3 | Booking a Hotel in Legacy Concur Travel |
| 4 | Booking a Trip in Legacy Concur Travel |
| 1 | Modifying, Cloning, and Sharing a Trip in Legacy Concur Travel |
| 2 | Cancelling a Trip in Legacy Concur Travel |
| 3 | Cloning and Sharing a Trip in Legacy Concur Travel |
| 1 | Navigating Travel Applications |
| 2 | Accessing Concur TripLink |
| 1 | Acting as Another User or Arranger in Legacy Concur Travel |
| 2 | Approving and Rejecting Trips in Legacy Concur Travel |
| 3 | Managing Travel Vacation Reassignment in Legacy Concur Travel |
After completing this course, you will have comprehensive knowledge of the full suite of SAP support services and tools available to you. You will learn how to effectively utilize these resources for efficient interactions with SAP support. SAP partners need to successfully pass the quiz questions to receive the record of achievement that verifies their Support Accreditation.
| 1 | Identifying Scope of Support |
| 2 | Introducing SAP for Me |
| 3 | Using Customer Insights Dashboard |
| 4 | Using Intelligent Search |
| 5 | Using Built-In Support |
| 6 | Using the SAP Support Portal |
| 7 | Engaging with SAP Community |
| 8 | Accessing Product Knowledge |
| 9 | Using Knowledge Base |
| 10 | Resolving Issues with Troubleshooting and Diagnostic Tools |
| 1 | Getting Support through Customer Interaction Center |
| 2 | Using Expert Chat |
| 3 | Using Schedule an Expert |
| 4 | Using Schedule a Manager |
| 5 | Providing Feedback via the SAP Support Interaction Survey (SIS) |
| 1 | Using SAP for Me's Get Support Application |
| 2 | Using Bi-Directional Support |
| 3 | Using Guided Answers |
| 4 | Using Support Assistant |
| 5 | Using the Support Log Assistant |
| 6 | Using Incident Solution Matching |
| 1 | Discovering SAP Cloud ALM |
| 2 | Streamlining Project Implementation |
| 3 | Ensuring Smooth Business Operations |
| 4 | Optimizing Service Delivery |
| 5 | Adopting SAP Cloud ALM |
| 1 | Working with SAP Procurement Support |
| 2 | Working with SAP Concur Support |
| 1 | Elevating customer experience through an effective support collaboration between SAP and SAP partners |
| 2 | Effective support collaboration between SAP and SAP partners - Empowerment for SAP service partners |