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SAP C_C4H520_02 Exam Syllabus

SAP C_C4H520_02 Exam

SAP Certified Application Associate - SAP Field Service Management 2005

Total Questions: 80

What is Included in the SAP C_C4H520_02 Exam?

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SAP C_C4H520_02 Exam Overview :

Exam Name SAP Certified Application Associate - SAP Field Service Management 2005
Exam Code C_C4H520_02
Actual Exam Duration 180 minutes
Expected no. of Questions in Actual Exam 80
Official Information https://training.sap.com/certification/c_c4h520_02-sap-certified-application-associate---sap-field-service-management-2005-g/
See Expected Questions SAP C_C4H520_02 Expected Questions in Actual Exam
Take Self-Assessment Use SAP C_C4H520_02 Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

SAP C_C4H520_02 Exam Topics :

Section Weight Objectives
Smartforms > 12% Explain the features of Smartforms module and locate /create templates.
 
  •     C4H520 (SAP FSM 2005)

----- OR -----
  •     Smartforms
Mobile SAP Field Service Management application > 12% Explain the features of mobile Field Service Management application and know how to accept, execute and close a service call.
 
  •     C4H520 (SAP FSM 2005)

----- OR -----
  •     Microlearning Video
  •     Service call
  •     Configuration and Settings
Workforce management > 12% Outline the features of Workforce Managment and know how to create and assign a service call.
 
  •     C4H520 (SAP FSM 2005)
  •     Workforce management

----- OR -----
  •     Prerequisite video
  •     Workforce management
  •     Settings
Analytics and Reports 8% - 12% Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes.
 
  •     C4H520 (SAP FSM 2005)
  •     Admin Query API

----- OR -----
  •     Analytics Reporting
Master Data Management 8% - 12% Explain all the components of Master Data Managment and know how the data model is used within SAP Fiend Service Management.
 
  •     C4H520 (SAP FSM 2005)

----- OR -----
  •     Master Data management
Administration: Permissions and Configurations 8% - 12% Know the basic features of administartion modules and where to access company settings, business rules and permission settings.
 
  •     C4H520 (SAP FSM 2005)

----- OR -----
  •     Permissions overview
  •     Permissions management
  •     Screen configurations
Crowd Workforce < 8% Explain the basic concept of Crowd service and the benefits it brings into SAP Fiend Service Management.
 
  •     C4H520 (SAP FSM 2005)

----- OR -----
  •     Crowd
Integrations < 8% Explain the basic concepts of integration between SAP Fiend Service Management and other products and end to end process flow
 
  •     C4H520 (SAP FSM 2005)

----- OR -----
  •     C4C integration
SAP Field Services Management and SAP Service Cloud < 8% Describe how SAP Fiend Service Management fits into SAP Service Cloud and basic functionalities of SAP Field Service Management.
 
  •     C4H520 (SAP FSM 2005)

----- OR -----
  •     Prerequisite video

 
Customer Self Services via Core Now < 8% Explain the entire end to end execution steps starting from consumer self-service to generate a service call and executing on it.
 
  •     C4H520 (SAP FSM 2005)

----- OR -----
  •     Self-service
Business Rules < 8% Know the advantages of using business rules and how to use them along with some use cases.
 
  •     C4H520 (SAP FSM 2005)
  •     Business rules notifications

----- OR -----
  •     Business rules notifications

Updates in the SAP C_C4H520_02 Exam Syllabus:

SAP C_C4H520_02 exam questions and practice test are the best ways to get fully prepared. Study4exam's trusted preparation material consists of both practice questions and practice test. To pass the actual SAP Certified Application Associate C_C4H520_02 exam on the first attempt, you need to put in hard work on these SAP C_C4H520_02 questions that provide updated information about the entire exam syllabus. Besides studying actual questions, you should take the SAP C_C4H520_02 practice test for self-assessment and actual exam simulation. Revise actual exam questions and remove your mistakes with the SAP Certified Application Associate - SAP Field Service Management 2005 C_C4H520_02 exam practice test. Online and windows-based formats of the C_C4H520_02 exam practice test are available for self-assessment.

 

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