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SAP C_C4H22 AI Role-Plays (Scenarios) Exam Syllabus For New 2026 Format

Are you aware of the latest Exam C_C4H22 Syllabus changes in 2026 by SAP. The C_C4H22 exam topics covered on this page are based on SAP official content helping you understand exactly what skills and knowledge you are expected to demonstrate in the exam. Check your preparation against the latest C_C4H22 Exam Topics for SAP Certified - Implementation Consultant - SAP Engagement Cloud - Emarsys Edition (C_C4H22_2601) to ensure you're aligned with the current exam requirements.

Please note that the SAP Certified - Implementation Consultant - SAP Engagement Cloud - Emarsys Edition (C_C4H22_2601) C_C4H22 exam uses AI Role-Plays (Scenarios), meaning you will be evaluated on your ability to apply knowledge in real-world scenarios rather than answering traditional multiple-choice questions. Once you are familiar with what each Lesson expects you to know and do, test yourself using our free C_C4H22 questions. We also offer a premium C_C4H22 practice pack including Flashcards, Revision Notes and AI Role-Plays (Scenarios) Practice fully aligned to SAP 2026 new format, to help you measure your readiness before your actual exam day.

3
Courses
18
Units
37
Lessons
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Prerequisite

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Learning Journey For SAP C_C4H22 Exam

Implementing SAP Engagement Cloud - Emarsys Edition

By the end of this learning journey, you will be able to Understand the foundational features and functionalities of the SAP Engagement Cloud - Emarsys Edition platform. Explore different SAP Engagement Cloud- Emarsys Edition channels, learn how to create tailored content for these channels, understand their interconnections, apply them in Omnichannel marketing, and analyze their effectiveness in driving successful digital marketing campaigns. Gain technical expertise in data inputs and integrations, enabling you to configure and leverage SAP Engagement Cloud- Emarsys Edition, implement various modules, manage data efficiently, and integrate with multiple systems.

Course 1: Getting started with SAP Engagement Cloud - Emarsys Edition

After completing this course, you will be able to Understand the key features and benefits of Getting started with SAP Engagement Cloud - Emarsys Edition to create successful campaigns that increase customer engagement, support retention, and generate more revenue

Unit 1: Discovering Key Features and Basics
1Getting Started
2Identifying Key Features and Benefits
Unit 2: Managing Data and Contacts
1Creating, Setting Up and Managing Contacts
2Importing Contact Data Manually
Unit 3: Segmenting Contacts
1Defining Segments and Different Types of Segments
2Creating Contact Criteria-Based Segments and Combined Segments
Unit 4: Creating Personalized Email Campaigns
1Using Email Templates and Managing General Email Settings
2Discovering Personalized Email Content Creation
Unit 5: Automating Customer Journeys
1Introducing Automations
2Exploring Tactics
Unit 6: Optimizing Marketing Activities
1Exploring Email Analytics
2Exploring Best Practices
Unit 7: Exploring Joule for Consultants
1Using AI-Powered Guidance to Accelerate SAP Customer Experience Projects
Course 2: Exploring Omnichannel Marketing Capabilities with SAP Engagement Cloud - Emarsys Edition

At the end of this course, End Users, Marketing Managers, Content Creators (End Users), and Specialists (Architects) will be able to: Use diverse channels in SAP Engagement Cloud - Emarsys Edition and apply effective omnichannel marketing strategies to boost brand performance and improve campaign reach and revenue

Unit 1: Introducing Omnichannel Capabilities
1Defining Omnichannel Marketing
2Exploring Channel Interconnections with Tactics and Automation
Unit 2: Discovering Loyalty and Digital Ads
1Leveraging Loyalty in Emails​
2Working with Digital Ads​
Unit 3: Utilizing Web Channel and Web Push
1Building Web Channel Campaigns
2Creating Web Push Campaign
Unit 4: Discovering Mobile First Approach
1Optimizing Mobile First Marketing
2Incorporating Mobile Design and App-Focused Marketing
Unit 5: Exploring Mobile Wallet Campaigns
1Creating Mobile Wallet Campaigns
2Deploying Mobile Wallet Campaigns in Emails
Unit 6: Working with Mobile Campaigns
1Creating SMS
2Managing Mobile Engage Campaigns
Unit 7: Measuring the Impact of Omnichannel Marketing Campaigns
1Exploring Program Reporting
2Tracking the Impact of Omnichannel Marketing Campaigns with Analytics
Course 3: Implementing Data Inputs and Integrations in SAP Engagement Cloud - Emarsys Edition

At the end of this course, learners will be able to manage SAP Engagement Cloud- Emarsys Edition implementation, including using data input-related features, supporting and configuring plugins, and CX system connections

Unit 1: Introducing Implementation Process
1Gathering Required Information to Configure the solution
2Creating and Managing Account and User Administration
Unit 2: Exploring Data Management
1Exploring Data Overview and Planning Strategy
2Implementing the Identification of Different Datasets
3Handling Essential Data Input
Unit 3: Managing Additional Data Input
1Applying External Events
2Configuring External Content
3Connecting Relational Data
Unit 4: Connecting Systems and Integrating Data
1Connecting and Configuring Plug-Ins
2Exploring SAP CX Integrations and Connectors