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SAP C_C4H510_04 Exam

SAP Certified Application Associate - SAP Service Cloud 2011

Total Questions: 114

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SAP C_C4H510_04 Questions

Q1.

Which scoping question allows you to enable automatic ticket creation based on incoming e-mails?

Q2.

What can you use to keep track of new knowledge base articles and changes made to the existing ones if you have set up SAP Jam as a knowledge base?

Q3.

Which mandatory characteristics do you need to provide when you create a cloud data source? Note: There are 3 correct answers to this question.

Q4.

What are the steps required to set up an approval process? Note: There are 3 correct answers to this question.

Q5.

How can you restrict access to Product View?

Solutions:
Question: 1 Answer: A
Question: 2 Answer: D
Question: 3 Answer: B, C, D
Question: 4 Answer: C, D, E
Question: 5 Answer: D

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