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Salesforce Certified Slack Administrator (Slack-Admn-201) Exam Syllabus

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Before starting your Salesforce Certified Slack Administrator (Slack-Admn-201) exam preparation, it is recommended to review the complete Salesforce Certified Slack Administrator exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free Salesforce Certified Slack Administrator (Slack-Admn-201) questions. We also provide premium Salesforce Certified Slack Administrator (Slack-Admn-201) practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Salesforce Certified Slack Administrator (Slack-Admn-201) Exam Objectives

Section Weight Objectives
Fundamentals 9%
  • This domain assesses the competencies of Workspace Managers in creating and managing Slack workspaces to meet organizational needs.
  • Candidates will determine when a new workspace should be created.
  • Manage the approval process for workspace creation.
  • Choose appropriate visibility settings that align with member needs.
  • Prepare an Enterprise Grid design.
Workspace Administration 9%
  • A critical skill measured is recommending strategies for consolidating multiple workspaces effectively.
Channel and User Group Administration 28%
  • Candidates will demonstrate when to use channels versus direct messages or group DMs.
  • When to opt for public or private channels.
  • Cover administering channel posting permissions.
  • Show how to share channels with external organizations.
  • Establish channel-naming guidelines.
User Lifecycle Management 14%
  • This area focuses on User Administrators and their role in managing user accounts throughout their lifecycle in Slack.
  • Implement authentication options based on organizational requirements.
  • Recommend processes for new account creation.
  • Learn when to use systems like SCIM versus JIT for user provisioning.
App Administration 10%
  • This section evaluates the skills of App Administrators in managing applications within Slack.
  • Summarize the value of interoperability for both decision-makers and end-users.
  • Learn to use Workflow Builder for automating tasks.
  • Understand the app installation process.
 
Security 15%
  • This domain targets Security Officers, focusing on identifying Slack product security features that meet organizational needs.
  • Describe how Slack addresses security governance, risk management, and compliance.
  • Recommend features that protect sensitive data.
  • Learn when to audit user activity within Slack.
Enabling Slack Success 15%
  • This section measures the skills of Change Managers in developing a vision for Slack within their organization.
  • Use analytics dashboards to track usage and make recommendations based on data insights.
  • Promote best practices such as channel archival or member engagement strategies.
Official Information https://trailhead.salesforce.com/help?article=Salesforce-Certified-Slack-Administrator-Exam-Guide

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