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Salesforce Certified Slack Administrator (Slack-Admn-201) Exam Syllabus

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Before starting your Salesforce Certified Slack Administrator (Slack-Admn-201) exam preparation, it is recommended to review the complete Salesforce Certified Slack Administrator exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free Salesforce Certified Slack Administrator (Slack-Admn-201) questions. We also provide premium Salesforce Certified Slack Administrator (Slack-Admn-201) practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Salesforce
Vendor
Salesforce Certified Slack Administrator (Slack-Admn-201)
Exam Code
210
Total Questions
6
Total Exam Domains

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Salesforce-Slack-Administrator EXAM QUESTIONS

Salesforce Certified Slack Administrator (Slack-Admn-201) Exam Objectives

Section 1: Fundamentals
Weight:
18%
  • Given a list of requirements, determine which feature to use to satisfy the requirements.
  • Identify the correct level of access to give a person based on a given scenario.
  • Identify the common responsibilities of Slack Admin and Owner roles.
  • Given a scenario, determine when to use each plan.
Section 2: User Lifecycle Management
Weight:
13%
  • Given a use case or scenario, determine the correct level of access to grant to the user.
  • Determine the process for getting new users into the right workspace(s) and channels.
  • Given a scenario, determine the correct way to deactivate the user accounts.
  • Assess a scenario to determine the appropriate authentication and user provisioning options based on the Slack plan.
  • Identify the appropriate permission or role to give a user based on a scenario.
  • Given a scenario, determine how to manage identity provider (IdP) groups after configuration for workspace access.
  • Identify and assign the appropriate access level for users provisioned using Slack Connect or Guest accounts.
  • Given a scenario, assess if the created user group and its permissions meet the required access criteria.
Section 3: Workspace and Org Management
Weight:
17%
  • Given a scenario, determine how to manage channels.
  • Assess the given scenario to determine which permission is required for management of cross-workspace channels.
  • Given a scenario, determine which setting needs to be adjusted to allow for all members in a workspace to access a feature.
  • Given a scenario, determine how to manage a user account's access to multiple workspaces.
  • Given a scenario, determine how to configure a Slack Connect channel. 
Section 4: App and AI Administration and Automations
Weight:
20%
  • Given a scenario, determine how to implement Slack AI.
  • Assess a given scenario to determine how to manage app installation and approvals.
  • Given a scenario, evaluate the app scopes for compliance to security policies. 
Section 5: Governance, Security and Compliance
Weight:
22%
  • Given a scenario, determine how to configure security policies.
  • Given a scenario, assess how to meet compliance standards for an individual's message history.
  • Given a scenario, determine how to track a security concern in the Enterprise Grid environment.
  • Given a scenario, assess and determine personally identifiable information (PII) sharing in Slack.
  • Given a scenario, determine when to initiate a workspace migration into Enterprise Grid.
  • Given a scenario, determine how to moderate conversations that violate an organization's Slack code of conduct. 
Section 6: Enabling Slack Success (Analytics and Adoption)
Weight:
10%
  • Given a scenario, determine the best ways to monitor adoption of features used by active members.
  • Given a scenario, assess user feedback to identify adoption challenges and usability issues.
  • Given a scenario, align Slack features and workflows with business unit requirements.
  • Given a scenario, establish a champion network to support ongoing Slack adoption.
Info
https://trailhead.salesforce.com/help?article=Salesforce-Certified-Slack-Administrator-Exam-Guide