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Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam Syllabus

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Before starting your Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) exam preparation, it is recommended to review the complete Salesforce Certified Agentforce Sales Consultant exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) questions. We also provide premium Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Salesforce
Vendor
Salesforce Certified Agentforce Sales Consultant (Sales-Con-201)
Exam Code
190
Total Questions
5
Total Exam Domains

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Sales-Cloud-Consultant EXAM QUESTIONS

Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam Objectives

Section 1: Implementation Strategies:
Weight:
15%
  • Prior to an implementation, assess user experience, the communication plan, training, and change management, and establish metrics that measure success.
  • During an implementation, outline and apply appropriate deployment considerations.
  • Post implementation, determine how to respond to low adoption and changing business requirements and user access, and plan for continuous improvement.
Section 2: Sales Lifecycle:
Weight:
23%
  • Given business requirements, metrics, key performance indicators (KPIs), or business challenges, determine the optimal solution in Sales Cloud.
  • Given a scenario, discuss common sales and marketing processes and anticipate key implementation considerations.
  • Understand when to use Sales Cloud features and related products such as Sales Engagement, Salesforce Inbox, Enterprise Territory Management, Opportunity Forecasting, Sales Cloud Einstein, and generative/predictive artificial intelligence (AI).
  • Transform business objectives and sales KPIs into reports and dashboards.
Section 3: Data Management:
Weight:
15%
  • Explain the use cases and considerations for data migrations and integrations.
  • Given a scenario, outline the scalability implications of a solution.
  • Discuss approaches for managing sales data quality in Salesforce.
Section 4: Consulting Practices
Weight:
14%
  • Leverage the project management lifecycle to deliver a successful solution on time and within budget.
  • Given a scenario, determine how to facilitate a successful consulting engagement.
  • Conduct discovery workshops, analyze business requirements, define solutions, and prioritize use cases.
Section 5: Practical Application of Sales Cloud Expertise
Weight:
33%
  • Given a set of requirements, construct an end-to-end sales process within Salesforce that supports the business from Lead to Opportunity to Quote to Close.
  • Given a scenario, determine when it’s appropriate to extend declarative development with custom development, third-party applications, or Salesforce products.Analyze use cases and considerations for using productivity tools, such as email integrations, Slack, Salesforce Mobile, and third-party integrations.
  • Given a set of business requirements, identify the appropriate security model (sharing rules, role hierarchy, Account Teams, Opportunity Teams).
  • Outline the capabilities, use cases, and design considerations when implementing Opportunity Products, Products, Price Books, Quotes, and the possible impact of multi-currency.
  • Explain how Campaign capabilities support the sales process.Given a set of requirements, determine how to support different business process scenarios for Leads and Opportunities.
Info
https://trailheadacademy.salesforce.com/certificate/exam-sales-consultant---Sales-Con-201