Salesforce Sales-101 Exam Syllabus
Start Free Sales-101 Exam Practice After Reviewing the Topics
Before starting your Sales-101 exam preparation, it is recommended to review the complete Salesforce Certified Sales Foundations exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free Sales-101 questions. We also provide premium Sales-101 practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.
Salesforce Sales-101 Exam Objectives
| Section | Weight | Objectives |
|---|---|---|
| Planning | 21% | Describe the elements of territory planning. Create an approach to engage key accounts. Calculate sales quota attainability based on account, territory, and prospect insights. Develop business relationships and build partnerships with key roles and personas. |
| Customer Engagement | 15% | Demonstrate thought leadership and build credibility to shift the customer's thinking. Leverage multiple touchpoints to build prospect interest and align on why a solution meets their needs. Nurture relationships and drive product adoption to maximize value for the customer. |
| Deal Management | 37% | Identify how to qualify a prospect and when to move to the next stage of the sales process. Determine customer's business strategies, goals, initiatives, and challenges to define the scope of the solution. Develop and present the value proposition of a solution based on customer needs. Identify and remove all challenges to finalize the deal. Gain customer commitment and close formal contract. |
| Pipeline Management | 12% | Identify and generate a new pipeline. Analyze pipeline health insights, ensuring data integrity to improve customer relevance. Explain pipe progression and stage velocity. |
| Forecasting | 6% | Assess forecast accuracy to drive opportunity consistency. Measure the risks and opportunities associated with a business deal. Explain key inputs that drive the forecasting process. |
| Customer Success | 9% | Identify the actions needed to book and fulfill orders. Identify the post-sales customer journey. Assess the customer realized and expected value. |
| Official Information | https://trailheadacademy.salesforce.com/certificate/exam-sales-foundations---Sales-101 |
Our Features
- 50000+ Customers feedbacks involved in Products
- Customize your exam based on your objectives
- User-Friendly interface
- Exam History and Progress reports
- Self-Assessment Features
- Various Learning Modes