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Salesforce NP-Con-102 Exam Syllabus

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Before starting your NP-Con-102 exam preparation, it is recommended to review the complete Salesforce Certified Agentforce Nonprofit Consultant exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free NP-Con-102 questions. We also provide premium NP-Con-102 practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Salesforce
Vendor
NP-Con-102
Exam Code
173
Total Questions
4
Total Exam Domains

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NP-Con-102 EXAM QUESTIONS

Salesforce NP-Con-102 Exam Objectives

Section 1: Nonprofit Implementation Strategy
Weight:
11%
  • Explain common requirements, strategies, and business processes of nonprofit organizations.
  • Manage an implementation project, including vision and value maps, the project management lifecycle, and business value.
Section 2: Solution Design
Weight:
32%
  • Evaluate the appropriate Salesforce Nonprofit Cloud, Salesforce Platform, and third-party solution options to meet nonprofit customer requirements.
  • Align customer business processes to the data model, features, and capabilities of Salesforce Nonprofit Cloud.
  • Recommend when to use Industries Common Features, such as OmniStudio, Data Processing Engine, Action Plans, and Dynamic Assessments.
 
Section 3: Nonprofit Cloud Setup
Weight:
22%
  • Enable features of Nonprofit Cloud and assign related permissions sets and permission set licenses.
  • Configure Stakeholder Management, including person accounts, relationship objects, and address management.
Section 4: Nonprofit Cloud Feature Configuration
Weight:
35%
  • Configure Fundraising Management, including Gift Entry, Gift Commitments, Outreach Source Codes, Soft Credits, and Gift Acknowledgements.
  • Configure Program Management, Case Management, and Outcome Management, including Action Plans, Care Plans, and Interaction Summaries.
  • Configure Grantmaking, including Grantmaking Sites and features that support the Grantmaking lifecycle.
Info
https://trailheadacademy.salesforce.com/certificate/exam-nonprofit-cld-consultant-npc---NP-Con-102