Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) Exam Syllabus

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Before starting your Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) exam preparation, it is recommended to review the complete Salesforce Certified Nonprofit Cloud Consultant exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) questions. We also provide premium Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) Questions

Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) Exam Objectives

Section	Weight	Objectives
Domain Expertise:	20%	Identify the appropriate Salesforce solutions for fundraising and donor management. Identify the appropriate Salesforce solutions for marketing and engagement. Identify the appropriate Salesforce solutions for program and/or volunteer management. Distinguish and rationalize the purpose for resource sites like the Trailblazer Community, Trailhead, and AppExchange, etc.
Nonprofit Cloud Product Configuration:	22%	Given a set of requirements, modify NPSP Settings for people management (Leads, Contacts, Accounts, Affiliations, Relationships, Addresses) defaults. Given a set of requirements, configure fundraising features (Opportunities, Payments, Allocations, Gift Entry and Recurring Donations) and batch process handling. Given an error message through a Nonprofit Cloud application, determine whether it is a Nonprofit Cloud application issue and appropriate next steps. Explain the differences between the Nonprofit Cloud release schedule and the Salesforce release schedule, including considerations for declarative and custom development during the deployment stage of implementation. Install Nonprofit Cloud applications and/or solutions. Configure the Nonprofit Cloud application security model to meet customer requirements.
Implementation Strategies and Best Practices:	18%	Given a scenario, facilitate a successful Nonprofit Cloud consulting engagement. Gather requirements, create user stories, and turn business processes into solution design. Create a change management process based on Salesforce best practices for governance. Determine and implement the appropriate testing and deployment strategy (sandbox, production, tools, etc.)
Solution Design:	20%	Identify the appropriate Salesforce solution(s) to meet customer requirements. Distinguish when it is appropriate to use declarative development (low code), custom code development, or a third-party solution. Analyze customer requirements to determine appropriate solution design considering capabilities, limitations, and design trade-offs. Determine the appropriate security features to use following Salesforce best practices.
Integration and Data Management:	15%	Given a specific data requirement, explain the use cases and considerations for using Salesforce native, third party, or Nonprofit Cloud application data tools. Given customer requirements, articulate and implement data migration and/or integration strategies for a Nonprofit Cloud implementation. Identify which duplicate management tools to use for a Salesforce implementation.
Analytics:	5%	Given a scenario, determine the appropriate analytics solution (Reports, Dashboards, Tableau and Tableau CRM, third-party solutions, etc.) in Nonprofit Cloud.
Official Information		https://trailheadacademy.salesforce.com/certificate/exam-nonprofit-cld-consultant-npc---NP-Con-102

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