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Salesforce MC-101 Exam Syllabus

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Before starting your MC-101 exam preparation, it is recommended to review the complete Salesforce Certified Marketing Cloud Engagement Foundations exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free MC-101 questions. We also provide premium MC-101 practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Salesforce MC-101 Exam Objectives

Section Weight Objectives
Marketing Concepts 28%
  • Describe key components of a marketing strategy and how they align with the overall marketing purpose.
  • Given a scenario, identify key requirements for implementing an effective email opt-in process in a marketing campaign.
  • Recall the regional nature of privacy laws with respect to the subscriber base in order to uphold privacy standards in the context of marketing.
  • Given a scenario, provide examples of basic email goals, metrics, and relative value in assessing the success of a marketing campaign.
  • Given a customer experience scenario, summarize the type of content and message conveyed to the target audience.
Marketing Cloud Engagement Basics 22%
  • Identify solutions for regional or business related account structures as they relate to business units and corresponding permissions in Marketing Cloud Engagement.
  • Apply essential features of Marketing Cloud Engagement (MCE) for marketing activities.
  • Identify different Salesforce curated resources for assistance, training, and support when using Marketing Cloud Engagement.
  • Differentiate between subscriber keys, contact keys, and contact IDs to uniquely identify subscribers.
  • Given requirements, determine a proper Cloudpage form submission setup.
Email Sending and Journeys 22%
  • Outline the necessary configurations to activate a journey and configure entry criteria for a successful activation.
  • Given a scenario, identify the recommended configuration for the email send wizard settings.
  • Distinguish between template components and content blocks when building emails in Marketing Cloud Engagement.
  • Given a scenario, identify which journey functionality should be used to address business needs.
  • Given a scenario, identify how to accomplish content rendering validation.
Data Management 18%
  • Given a scenario, summarize the various data import mechanisms and requirements.
  • Configure settings when creating a new data extension, including settings for data fields.
  • Given a scenario, recommend the best way to interpret a data extension to identify the desired target data
Reporting and Analytics 10%
  • Identify where specific data can be found in Marketing Cloud Engagement.
  • Interpret undesired send results and possible deliverability consequences
Official Information https://trailheadacademy.salesforce.com/certificate/exam-marketing-foundations---MC-101