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Salesforce Customer Data Platform Exam Syllabus

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Before starting your Customer Data Platform exam preparation, it is recommended to review the complete Salesforce Customer Data Platform (CDP) Exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free Customer Data Platform questions. We also provide premium Customer Data Platform practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Vendor
Customer Data Platform
Exam Code
201
Total Questions
4
Total Exam Domains

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Customer-Data-Platform EXAM QUESTIONS

Salesforce Customer Data Platform Exam Objectives

Section 1: Core Customer Data Platform Services
Weight:
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This topic delves into the functionalities and features of Salesforce CDP. It includes sub-topics that provide an understanding of how Salesforce CDP ingests, activates, and unifies customer data. Each sub-topic within this section explores various aspects of the core services provided by the platform, ensuring a comprehensive grasp of its capabilities and practical applications in managing customer data.
Section 2: Cloud Concepts
Weight:
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This topic of Cloud Concepts focuses on general cloud computing knowledge that is associated with Salesforce CDP. Additionally, the topic covers deployment models, security considerations, and scalability.
Section 3: Security, Privacy, Compliance, and Trust
Weight:
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This topic is all about privacy, compliance, security issues, and Trust. It also covers different data security practices within Salesforce CDP. Lastly, the topic focuses on regulations related to the user privacy, and different standards of compliance. Each sub-topic emphasizes the importance of maintaining security and trust while adhering to privacy laws and compliance standards in the use of Salesforce CDP.
Section 4: Pricing and Support
Weight:
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It covers different pricing structures. This topic evaluates your knowledge of Salesforce CDP pricing structures and the support options available. Sub-topics within this section explore various pricing models and support mechanisms, ensuring a thorough understanding of the financial and customer service aspects associated with Salesforce CDP.
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