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Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam Syllabus

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Before starting your Salesforce Certified Platform Strategy Designer (Plat-UX-102) exam preparation, it is recommended to review the complete Salesforce Certified Platform Strategy Designer exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free Salesforce Certified Platform Strategy Designer (Plat-UX-102) questions. We also provide premium Salesforce Certified Platform Strategy Designer (Plat-UX-102) practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam Objectives

Section Weight Objectives
Value Design: 32%
  •     Given a customer scenario, create an effective challenge statement that pairs a business objective with a user problem, to frame the altitude and scope of a design project.
  •     Based on the challenge statement created, identify the metrics and signals that will define success.
  •     Given a customer scenario, evaluate how the internal dynamics of the organization might impact your recommendation on the right approach to solving the challenge statement.
  •     Given a scenario, explain how key external context for innovation might influence or impact the organization's strategy.
  •     Defend the rationale for strategic directions, including how they satisfy business and user needs, and future implications.
  •     Given a customer scenario, advocate for ethics and values on behalf of both users and the organization.
Tools and Artifacts: 23%
  •     Given a business need, connect user needs to high-level Salesforce capabilities.
  •     Given a customer scenario, determine the criteria for feasibility, desirability, and viability within a user experience.
  •         Given a customer scenario, identify the best methods of co-creation to employ with customers and stakeholders.
Intangible Deliverables: 26%
  •     Given a scenario, craft a strategy to create alignment.
  •     Given evolving internal dynamics, identify the key relationships needed to solve the challenge statement.
  •     Given an audience description, identify the best presentation techniques for communicating a vision.
  •     Given a scenario, utilize the tools for productive cross-discipline collaboration.
Leveraging Adjacent Roles/Skills: 19%
  •     Given an aligned vision, create a roadmap for implementation that is feasible and holds true to the vision in every iteration.
  •     Given a scenario, determine the technical and business capabilities that underpin the delivery of vision to solution.
  •     Given a scenario of disparate business and technical deliverables within a design/build team, facilitate productive collaboration.
  •     Given a scenario, determine the knowledge and skill infusions needed in the creation of a vision.
Official Information https://trailheadacademy.salesforce.com/certificate/exam-strategy-designer---Plat-UX-102