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Salesforce Certified-Business-Analyst Exam Syllabus

Salesforce Certified-Business-Analyst Exam

Salesforce Certified Business Analyst

Total Questions: 273

What is Included in the Salesforce Certified-Business-Analyst Exam?

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Salesforce Certified-Business-Analyst Exam Overview :

Exam Name Salesforce Certified Business Analyst
Exam Code Certified-Business-Analyst
Actual Exam Duration 105 minutes
Expected no. of Questions in Actual Exam 60
Exam Registration Price $200
Official Information https://trailhead.salesforce.com/en/help?article=Salesforce-Certified-Business-Analyst-Exam-Guide
See Expected Questions Salesforce Certified-Business-Analyst Expected Questions in Actual Exam
Take Self-Assessment Use Salesforce Certified-Business-Analyst Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

Salesforce Certified-Business-Analyst Exam Topics :

Section Weight Objectives
Collaboration with Stakeholders: 24%
  •     Plan discovery activities based on the target stakeholders to perform a thorough analysis of business needs.
  •     Identify key stakeholders and develop relationships with them as a trusted advisor to act as a liaison between business and technical teams.
  •     Given a scenario, choose the most effective technique for eliciting business needs from stakeholders.
  •     Explain how to move from current state analysis to an agreed future state design.
  •     Understand how Salesforce features and best practices impact solution options and business processes.
  •     Given a scenario, manage competing priorities to obtain sign-off from stakeholders.
Business Process Mapping: 16%
  •     Demonstrate how to define the scope of a complex business process and break it down into manageable steps.
  •     Apply understanding of hierarchical process mapping to engage stakeholders at different levels of an organization.
  •     Analyze and document a business process to elicit requirements and identify resources to visualize a future state.
  •     Apply governance on agreed future state processes to control scope.
Requirements: 17%
  •     Distinguish between requirements vs. user stories to engage business and technical stakeholders.
  •     Verify and prioritize existing requirements and identify new requirements to develop the future state.
  •     Document requirements in a version controlled repository to manage scope.
User Stories: 18%
  •     Understand the components of a user story to perform thorough analysis.
  •     Contrast the difference between acceptance criteria vs. definition of done.
  •     Document user stories in a version controlled repository to manage scope.
User Acceptance: 8%
  •     Define and prepare the User Acceptance Test plan to confirm the solution meets the business requirements.
  •     Guide UAT and manage the results to determine whether the solution meets the requirements.
  •     Given a scenario, make a go/no-go release decision when new business or technical issues arise.

Updates in the Salesforce Certified-Business-Analyst Exam Syllabus:

Salesforce Certified-Business-Analyst exam questions and practice test are the best ways to get fully prepared. Study4exam's trusted preparation material consists of both practice questions and practice test. To pass the actual Business Analyst Certified-Business-Analyst exam on the first attempt, you need to put in hard work on these Salesforce Certified-Business-Analyst questions that provide updated information about the entire exam syllabus. Besides studying actual questions, you should take the Salesforce Certified-Business-Analyst practice test for self-assessment and actual exam simulation. Revise actual exam questions and remove your mistakes with the Salesforce Certified Business Analyst Certified-Business-Analyst exam practice test. Online and windows-based formats of the Certified-Business-Analyst exam practice test are available for self-assessment.

 

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