Salesforce ARC-801 Exam Syllabus
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Before starting your ARC-801 exam preparation, it is recommended to review the complete Salesforce Design and Implement B2B Multi-Cloud Solutions exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free ARC-801 questions. We also provide premium ARC-801 practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.
Salesforce ARC-801 Exam Objectives
| Section | Objectives |
|---|---|
| Introduction to B2B Solution Architect | Explain B2B as seen by Salesforce. Describe what multi-cloud solutions are. Talk about designing solutions. Look into how to set up multi-cloud solutions. Learn how business connections affect customer experiences. Check out different Salesforce clouds (like Sales, Service, B2B Commerce, CPQ, PRM, Marketing Cloud Account Engagement, and Field Service). Study basic concepts (like data strategies). Get to know what a B2B Solution Architect does. Go over the goals for the B2B Solution Architect certification exam (covering discovery, customer success, design, data governance and integration, delivery, and making the solution work). |
| Discovery and Customer Success | Getting Started with Discovery Grasp the Business Issue Outline the Use Case Pinpoint Key Players Talk to Key Players and Various Teams Respond to Discovery Inquiries Review Documents (Architectural Diagrams, Customer Journey Maps, Process Maps) |
| Designing Cart to Quote Solutions | Create Architecture for Multi-Cloud Setup Look at a Shopping Cart to Quote Scenario Learn the Variance Between Direct and Indirect Sales Explore B2B Commerce and CPQ (Data Structure, Data Movement, Items and Costs, Integration) Grasp the CPQ Data Structure Go Over Design Documents for Shopping Cart to Quote Scenario. |
| Governing of Data and Integration Processes | Explain Enterprise Resource Planning (ERP) Contrast ERP with Customer Relationship Management (CRM) Delve into ERP within a System Interaction Framework Get to Know Salesforce APIs Discover MuleSoft Comprehend Salesforce Billing Examine Data Governance Understand the Advantages of Data Governance |
| Engaging with Customers Post-Sales (Service Cloud) | Examine a Configuration to Installation Use Case Understand Quote to Installation Solutions Learn About Field Service (Data Model, Data Flows, Products to Assets) Review Artifact Solution Design for Configuration to Installation Use Case. |
| Marketing Cloud Account Engagement (Pardot) | Analyze a Practical Application in Business-to-Business (B2B) Marketing Define the Concept of B2B Marketing Gain Insight into Account-Based Marketing Strategies Investigate Sales Cloud, B2B Commerce, Marketing Cloud Account Engagement (Including Navigation, Data Model, Pardot, and All Related Cloud Platforms) Evaluate the Design Solution for Addressing B2B Marketing Scenarios. |
| Case Study:Multi-Cloud and Multi-Org | Create Solution Design Illustrate Solution Design Refine Solution Design According to Feedback Showcase Business, Delivery, and Technical Leadership Analyze a Case Study Involving Multiple Organizations and Cloud Platforms |
| Official Information | https://trailheadacademy.salesforce.com/classes/arc801-Design-and-implement-b2b-multi-cloud-solutions?_ga=2.163401339.672380671.1678100550-868583764.1675337219# |
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