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Salesforce AP-219 Exam Syllabus

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Before starting your AP-219 exam preparation, it is recommended to review the complete Salesforce Order Management Administrator Accredited Professional exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free AP-219 questions. We also provide premium AP-219 practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Salesforce AP-219 Exam Objectives

Section Weight Objectives
Order Management Basics 17%
  • Position Order Management. Avoid difficult situations like Order Management competes and advocate the value proposition of residing on top of a Salesforce core architecture.
  • Articulate the extensible platform nature of Order Management and the business value proposition of it residing on the Salesforce core architecture. Articulate the notion of being able to work with third party systems while using extensions of our platform available to all products.
Process Automation and Integrations 27%
  • Demonstrate your knowledge of Order Management's ability to produce business value and integrate with external systems using clicks not code.
  • Navigate the Order Management overarching process and carry out the procedures needed to connect nodes that drive resulting business value.
Deployment and Debugging 17%
  • Demonstrate understanding of deployment options available and the deployment life-cycle including all supporting objects and their related configuration.
  • Create an Order Management process from scratch leveraging previously set up data and access the runtime as a User.
Data Model 25%
  • Demonstrate knowledge of the key objects involved in Order Management including Order, Order Summary, Fulfillment Orders, Return Orders.
  • Know how to establish an integration with B2C Commerce or another commerce system and trace key pieces of data including any custom attributes.
User Experience and Customization 8%
  • Leverage platform features such as Lightning UI to enhance staff experiences.
  • Customize the UX (user experience) for Users and Managers with clicks not code using Lightning Page Editor, Report Builder and out-of-box components.
Advanced Topics 6%
  • Diagnose and address issues with configuration which are hindering launch.
  • Troubleshoot configuration problems that prevent or hinder successful operation of the Order Management overarching process and explain how the various integrations in the process work.
Official Information https://trailheadacademy.salesforce.com/certificate/exam-order-mgmt-admin-ap---AP-219-BC