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Salesforce AP-211 Exam Syllabus

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Before starting your AP-211 exam preparation, it is recommended to review the complete Salesforce Health Cloud Accredited Professional exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free AP-211 questions. We also provide premium AP-211 practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Salesforce AP-211 Exam Objectives

Section Weight Objectives
Discovery 11%
  • Given customer use cases, define the personas and stakeholders.
  • Given customer requirements, define the capabilities that need to be analyzed for a successful project.
  • Given a customer's desired outcomes, gather functional and technical requirements to meet customer outcomes.
Design 42%
  • Given customer requirements, determine how to create the solution for Health Cloud features according to best practices.
  • Given customer requirements, understand how to model patients, providers, healthcare facilities, etc., using the appropriate Health Cloud objects
  • Given customer requirements, determine how to create the proper application solution design leveraging Health Cloud best practices.
  • Given customer requirements, determine when to use specific Health Cloud capabilities.
  • Given customer requirements, determine how to create the design solution for a specific Health Cloud vertical to meet those requirements.
  • Given the business processes/requirements, determine how to create the solution design utilizing best practices and Health Cloud modules.
  • Given a customer's business objectives and goals, define success-metrics/KPIs and configure Salesforce to enable reporting on these metrics.
  • Given a customer's security/compliance requirements, design and implement the appropriate organizational security and data access considerations
  • Given a customer's external systems and data requirements, determine the optimal integration strategy for the customer's Salesforce org.
  • Given a customer's business requirements, design the future state business processes.
  • Given the data requirements, create a migration strategy considering the legacy /future state system landscape ensuring accuracy and integrity.
Implement 42%
  • Given a finalized design, determine how to install Health Cloud according to best practices.
  • Given a scenario, determine how to configure Health Cloud applications or solutions to meet customer needs.
  • Given a customer design, determine how to configure OmniStudio components for Health Cloud to meet customer requirements.
  • Given a customer design, determine how to customize Health Cloud to meet customer needs.
  • Given a scenario, determine when to use Salesforce Integration capabilities, including standard APIs, related to Health Cloud.
  • Given a scenario, determine how to configure security, sharing, and visibility rules to meet customer needs.
  • Given a list of success criteria, determine how to configure Salesforce to provide agreed-upon reports.
Deploy 5%
  • Given a scenario, determine the pre-deployment steps for a specific use case.
  • Given a scenario, determine the post-deployment steps for a specific use case/capability within Health Cloud.
  • Determine how to manage techs via Mobile app and capabilities.
Official Information https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211