Salesforce Agentforce-Specialist Exam Topics

Salesforce Agentforce-Specialist Exam Overview :

Exam Name:	Salesforce Certified Agentforce Specialist
Exam Code:	Agentforce-Specialist
Certifications:	Salesforce Agentforce Specialist Certification
Actual Exam Duration:	105 minutes
Expected no. of Questions in Actual Exam:	60
Exam Registration Price:	First attempt free
See Expected Questions:	Salesforce Agentforce-Specialist Expected Questions in Actual Exam

Salesforce Agentforce-Specialist Exam Objectives :

Section	Weight	Objectives
Prompt Engineering	30%	Given business requirements, identify when it's appropriate to use Prompt Builder. Identify the right user roles to manage and execute prompt templates. Identify the considerations for creating a prompt template. Given a scenario, identify the appropriate grounding technique. Explain the process for creating, activating, and executing prompt templates.
Agentforce Concepts	30%	Explain how an agent works and how the reasoning engine powers Agentforce. Leverage standard topics, custom topics, standard agent actions, and custom agent actions. Manage and monitor agent adoption. Manage Agentforce user security. Test an agent using Testing Center. Deploy an agent from sandbox to production.
Agentforce and Data Cloud	20%	Improve agent’s response accuracy and personalize answers with Agentforce Data Library. Ground with retrievers in Data Cloud.
Agentforce and Service Cloud	10%	Build an agent that answers questions based on Knowledge articles. Connect an agent to a digital channel. Given a scenario, identify the correct generative AI feature in Agentforce for Service.
Agentforce and Sales Cloud	10%	Given a scenario, identify the correct generative AI feature in Agentforce for Sales. Given a scenario, identify when to use Agentforce Sales Agents (SDR and Sales Coach).
Official Information		https://trailhead.salesforce.com/help?article=Salesforce-Certified-Agentforce-Specialist-Exam-Guide

Updates in the Salesforce Agentforce-Specialist Exam Topics:

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