Free Field-Service-Consultant Exam Questions - Salesforce Field-Service-Consultant Exam
Salesforce Certified Field Service Consultant
Total Questions: 304Based on Official Syllabus Topics of Actual Salesforce Field-Service-Consultant Exam
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Salesforce Field-Service-Consultant Questions
Service appointments in a ''cannot complete'' status may indicate that an
additional part or expert assistance is needed to complete the work. Universal
containers defined that service appointments in a ''cannot complete'' status are unable
to be rescheduled or unscheduled for history tracking purposes.
Which two items should the consultant recommend to meet the requirement?
Choose 2 answers
Upon arrival for a Service Appointment, the Field Service Technician reports that a team of people is required to resolve the issue.
How can the Dispatcher ensure that the required staff is assigned to the project?
Containers wants to offer their Field Technicians a more limited view of Work Orders and Service Appointments in the Field Service mobile app compared to their Dispatchers. What should a Consultant recommend so the Field Technician sees only the necessary fields?
Universal Containers schedules jobs that require multiple steps when on-site. They would like to add a new status to the existing status flow. Which two configurations need to be set up? Choose 2 answers.
Over 70% of Universal Containers' sales are made by Field Technicians during on-site, customer visits, Many times, after selling a product, they will install the product as part of the current body of work. How should a Consultant recommend accomplishing this in the Field Service mobile app?
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