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Salesforce Field-Service-Consultant Exam

Salesforce Certified Field Service Consultant

Total Questions: 163

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Salesforce Field-Service-Consultant Questions

Q1.

The Dispatcher at Universal Containers wants to schedule Service Appointments from the Dispatch Console while

taking the Scheduling Policy into consideration.

Which three options are available to the Dispatcher? Choose 3 answers

Q2.

Northern Trail Outfitters is adding Field Service Schedule Optimization to its Field Service implementation.

Which licensing will be required for the Field Service Schedule Optimization user?

Q3.

A Dispatcher notices that the Crew assigned to a Service Appointment is missing a skill for the work assigned.

How can the Dispatcher update the Service Crew to meet those requirements?

Q4.

Universal Containers sells products that are made up of senalized components. Technicians often need to work on

a specific component.

How should a Consultant recommend tracking customer purchases so Work Orders can be assigned to a component?

Q5.

Which Work Rule should a Salesforce Field Service Consultant use to assign Service Resources based on

related object records?

Solutions:
Question: 1 Answer: A, C, D
Question: 2 Answer: C
Question: 3 Answer: D
Question: 4 Answer: C
Question: 5 Answer: B

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Sharon 6 days ago
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Amanda 6 days ago
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Sharon 7 days ago
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