Free Salesforce AP-203 Exam Practice Questions

Universal containers (UC) is a communication service provider using commination cloud. UC gathered the following from their sales agent about their current legacy system quoting and order capture flows: - They often need to refer back to their documents for routine customer requests - They are able to handle the majority of customer request themselves despite of current challenges - Routine customer requests require many clicks and they want the new system to focus user experience. One of the common MACD transactions is to increase the quality of the assets. What approach should a consultant recommend for designing the quoting and order capture flow in communication cloud to alleviate the agents' feedback while minimizing implementation efforts?

Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC markets their DSL In service with two speed tiers - 5 Mbps and 50 Mbps. Five Mbps uses the ADSL technology, which requires Copper Pair, an Mbps uses the VDSL technology, which requires Bonded Copper Pair. How should a Consultant model this service end-to-end?

A customer can add on-site support as a one-time service. It can be ordered by setting the "On-site support required" attribute on the Commercial Product to TRUE. The decomposition relationship between Commercial Products and On-site Support CFS is created. Orchestration plan for On-site Support CFS is configured. What three additional optimal configurations are needed to cover the requirement?

Universal Containers implemented Salesforce's Enterprise Service Management (ESM) and have observed that, in the case of certain large and intricate orders, the Order Management system exceeds platform governor limits, leading to failures in order decomposition and orchestration plan processing. What minimal configuration action should a Consultant recommend to optimize the processing of these large orders and prevent breaches of platform governor limits?

UT current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems. UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.