PeopleCert ITIL-4-Specialist-High-velocity-IT Exam Syllabus
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Before starting your ITIL-4-Specialist-High-velocity-IT exam preparation, it is recommended to review the complete PeopleCert ITIL 4 Specialist: High-velocity IT Exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free ITIL-4-Specialist-High-velocity-IT questions. We also provide premium ITIL-4-Specialist-High-velocity-IT practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.
Vendor
ITIL-4-Specialist-High-velocity-IT
Exam Code
40
Total Questions
9
Total Exam Domains
PeopleCert ITIL-4-Specialist-High-velocity-IT Exam Objectives
| Section 1: Digital Transformation Strategies | |
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Different strategies and approaches for transforming traditional IT operations into a more digitally-focused and agile environment.
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| Section 2: Agile and DevOps Principles | |
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Understand how Agile and DevOps practices can be applied to IT service management to accelerate service delivery, improve collaboration, and enhance efficiency.
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| Section 3: Lean and Continuous Improvement | |
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How lean principles can be applied to eliminate waste and streamline processes within IT operations. Explore the concept of continuous improvement to drive ongoing enhancements.
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| Section 4: Automation | |
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Gain insights into the role of automation as well as AI and ML in modern IT operations, including how to leverage these technologies for efficiency and innovation
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| Section 5: Digital Product Management | |
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Understand the concepts of digital product management and how to design, develop, and manage digital products and services that meet customer needs and deliver value.
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| Section 6: Service Resilience | |
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Understand how to ensure the resilience and security of digital services in a high-velocity environment, including strategies for addressing security threats and vulnerabilities.
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| Section 7: Service Performance Metrics | |
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Explore the measurement and reporting of key performance indicators (KPIs) and metrics to assess the performance and effectiveness of digital services.
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| Section 8: Customer-Centric Approaches | |
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Learn about the importance of having a customer-centric mindset and focus on delivering services that are aligned with customer expectations to create a positive experience.
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| Section 9: Culture | |
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Recognise the significance of culture when transitioning to high-velocity IT including strategies for fostering a culture of innovation, collaboration, and agility.
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