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PeopleCert CASM Exam Syllabus

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Before starting your CASM exam preparation, it is recommended to review the complete PeopleCert Certified Agile Service Manager V2.1 exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free CASM questions. We also provide premium CASM practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Vendor
CASM
Exam Code
40
Total Questions
7
Total Exam Domains

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CASM EXAM QUESTIONS

PeopleCert CASM Exam Objectives

Section 1: Agile Manifesto Core Values
Weight:
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  • Highlights the significance of cross-functional teams.
  • Focuses on fostering trust, collaboration, and efficiency.
  • Essential for achieving organizational goals and promoting a productive work environment.
Section 2: Adapting Agile Thinking
Weight:
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  • Focuses on applying Agile thinking to IT delivery processes.
  • Emphasizes aligning team efforts with customer needs.
Section 3: Agile Concepts and Practices
Weight:
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  • Covers frameworks such as DevOps, ITIL, SRE, Lean, and Scrum.
  • Highlights how these frameworks facilitate Agile Service Management.
  • Essential for driving business value and improving service delivery.
Section 4: Scrum Roles and Events
Weight:
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  • Covers Agile processes, including Scrum roles, events, and artifacts.
  • Highlights the relationship between Scrum and process improvement.
  • Ensures effective navigation and implementation of Scrum methodologies.
Section 5: Two Aspects of Agile Service Management
Weight:
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  • Covers Agile Process Improvement and Agile Process Engineering.
  • Ensures processes are streamlined and effective.
  • Crucial for maintaining agility in service management.
Section 6: Agile Process Improvement Goals
Weight:
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  • Evaluate the capabilities of DevOps Developers.
  • Focuses on sustaining process improvements and enhancing automation.
  • Aims to achieve better efficiency and performance within organizations.
Section 7: Continuous Process Improvement
Weight:
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  • Stresses the importance of ongoing process reviews and automation.
  • Ensures processes evolve to meet changing organizational needs effectively.
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