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Pegasystems PEGACPDC25V1 Exam Syllabus

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Before starting your PEGACPDC25V1 exam preparation, it is recommended to review the complete Pegasystems Certified Pega Decisioning Consultant 25 exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free PEGACPDC25V1 questions. We also provide premium PEGACPDC25V1 practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Pegasystems
Vendor
PEGACPDC25V1
Exam Code
106
Total Questions
8
Total Exam Domains

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PEGACPDC25V1 EXAM QUESTIONS

Pegasystems PEGACPDC25V1 Exam Objectives

Section 1: Next-Best-Action concepts
Weight:
12%
  • One-to-one customer engagement
  • Customer engagement blueprint
  • Optimize the customer value in the contact center
  • Essentials of always-on outbound
  • Define the starting population
  • Optimize the next-best-action strategy
Section 2: Actions and treatments
Weight:
12%
  • Define and manage customer actions
  • Present a single offer on the web
  • Define an action for outbound
Section 3: Engagement policies
Weight:
15%
  • Define customer engagement policies
  • Create an engagement strategy
  • Create and manage customer journeys
Section 4: Contact policy and volume constraints
Weight:
13%
  • Avoid overexposure of actions
  • Avoid overexposure of actions on outbound
  • Limit action volume on outbound
Section 5: AI and Arbitration
Weight:
8%
  • Action arbitration
  • Action prioritization with AI
  • Prioritize actions with business levers
Section 6: Channels
Weight:
10%
  • Real-time containers
  • Create a real-time container
  • Send offer emails
  • Share action details with third-party distributors
Section 7: Decision strategies
Weight:
15%
  • Create and understand decision strategies
  • Create engagement strategies using customer credit score
Section 8: Business agility in 1:1 customer engagement
Weight:
15%
  • Agility in a customer engagement project
  • Change management process
  • Building your business operations team
  • Life cycle of a change request
  • Change request types
  • Managing Brand Voice with Pega GenAI
  • Launching a new offer on web
  • Updating existing actions
  • Updating actions in bulk
  • Enhanced email editor
  • Implementing business changes using Revision Manager
Info
https://academy.pega.com/exam/certified-pega-decisioning-consultant-5