Pegasystems PEGACPDC25V1 Exam Syllabus

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Before starting your PEGACPDC25V1 exam preparation, it is recommended to review the complete Pegasystems Certified Pega Decisioning Consultant 25 exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free PEGACPDC25V1 questions. We also provide premium PEGACPDC25V1 practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Pegasystems PEGACPDC25V1 Exam Objectives

Section	Weight	Objectives
Next-Best-Action concepts	12%	One-to-one customer engagement Customer engagement blueprint Optimize the customer value in the contact center Essentials of always-on outbound Define the starting population Optimize the next-best-action strategy
Actions and treatments	12%	Define and manage customer actions Present a single offer on the web Define an action for outbound
Engagement policies	15%	Define customer engagement policies Create an engagement strategy Create and manage customer journeys
Contact policy and volume constraints	13%	Avoid overexposure of actions Avoid overexposure of actions on outbound Limit action volume on outbound
AI and Arbitration	8%	Action arbitration Action prioritization with AI Prioritize actions with business levers
Channels	10%	Real-time containers Create a real-time container Send offer emails Share action details with third-party distributors
Decision strategies	15%	Create and understand decision strategies Create engagement strategies using customer credit score
Business agility in 1:1 customer engagement	15%	Agility in a customer engagement project Change management process Building your business operations team Life cycle of a change request Change request types Managing Brand Voice with Pega GenAI Launching a new offer on web Updating existing actions Updating actions in bulk Enhanced email editor Implementing business changes using Revision Manager
Official Information		https://academy.pega.com/exam/certified-pega-decisioning-consultant-5

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