Oracle 1Z0-1196-25 Exam Syllabus
Start Free 1Z0-1196-25 Exam Practice After Reviewing the Topics
Before starting your 1Z0-1196-25 exam preparation, it is recommended to review the complete Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free 1Z0-1196-25 questions. We also provide premium 1Z0-1196-25 practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.
Oracle
Vendor
1Z0-1196-25
Exam Code
55
Total Questions
12
Total Exam Domains
Oracle 1Z0-1196-25 Exam Objectives
| Section 1: Describing the Customer to Meter Product | |
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Understand the functional footprint of the Customer to Meter product
Explain the key transactional functions that are common between the Customer to Meter application components and how shared objects are maintained |
| Section 2: Searching and Viewing Customer and Device Related Information | |
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Describe the key components of a screen in the Customer to Meter product
Compare the main searching capabilities that are available to business users Configure portals to display specific zones to a business user |
| Section 3: Maintaining Customer Information | |
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Understand the relationship/functions of the "V" entities that capture demographic and geographic information
Configure and maintain customer (demographic and geographic) information Illustrate how service points relate to devices and how installation details are recorded Describe what notification preferences are used for and how they are maintained for a customer Compare the purpose of service agreements and usage subscriptions and how they relate to usage and billing calculations |
| Section 4: Maintaining Asset Information | |
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Explain the role of assets, components, specifications, and dispositions
Configure asset types and manage assets |
| Section 5: Initiating and Managing Service Orders and Field Activities | |
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Explain the concept of a service order (orchrestrator) activity and a field activity to support customer processes
Evaluate and extend the configuration associated with processing a servce order (orchestrator) activity from initiation through to completion |
| Section 6: Understanding Measurements and Performing Validation/Editing/Estimation (VEE) Processing | |
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Describe the high level process of loading measurements through to calculating usage
Compare the differences between critical validations and other validations Configure VEE Groups/VEE Rules for processing initial measurements |
| Section 7: Understanding Financial Transactions | |
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Explain how account and service agreement balances are determined for a customer
Compare how various types of financial transactions are created and when they impact a customer's account balance Implement the processes that verify the integrity of financial transactions in the system |
| Section 8: Creating and Managing Bills | |
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Explain the functions of a bill, bill segment, and off cycle bill generator
Compare the various ways bills and bill segments are created, managed, and corrected Describe the key entities involved in usage calculations and their purpose Configure usage groups/usage calculation rules to perform usage calculations Describe how the system processes replacement meter reads to trigger a bill correction |
| Section 9: Configuring Rates | |
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Understand the structure of a rate schedule and the role each part plays in calculating charges
Configure rate schedules to calculate charges and illlustrate the impact of calculation rule configuration settings on resulting bill segment details |
| Section 10: Creating and Managing Payments | |
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Understand the differences between payment events, payment tenders, payments, and payment segments
Configure the payment-related administration objects and processes to create and manage payments from various sources |
| Section 11: Understanding Credit and Collections Capabilities | |
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Understand how the system creates various automated processes and their specific roles in encouraging customers to pay outstanding debt
Describe the key concepts of payment arrangements and pay plans to receive payment from customers |
| Section 12: Starting and Stopping Service | |
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Understand the main entities involved in starting and stopping service for a customer
Illustrate what happens when activating and stopping service agreements, and the subsequent actions that may be initiated Evaluate and extend the capabilities of agent-assisted process flows and customer service requests for processing start/stop/transfer service requests |
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