Oracle 1Z0-1196-25 Exam Syllabus

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Before starting your 1Z0-1196-25 exam preparation, it is recommended to review the complete Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free 1Z0-1196-25 questions. We also provide premium 1Z0-1196-25 practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Oracle 1Z0-1196-25 Exam Objectives

Section	Objectives
Describing the Customer to Meter Product	Understand the functional footprint of the Customer to Meter product Explain the key transactional functions that are common between the Customer to Meter application components and how shared objects are maintained
Searching and Viewing Customer and Device Related Information	Describe the key components of a screen in the Customer to Meter product Compare the main searching capabilities that are available to business users Configure portals to display specific zones to a business user
Maintaining Customer Information	Understand the relationship/functions of the "V" entities that capture demographic and geographic information Configure and maintain customer (demographic and geographic) information Illustrate how service points relate to devices and how installation details are recorded Describe what notification preferences are used for and how they are maintained for a customer Compare the purpose of service agreements and usage subscriptions and how they relate to usage and billing calculations
Maintaining Asset Information	Explain the role of assets, components, specifications, and dispositions Configure asset types and manage assets
Initiating and Managing Service Orders and Field Activities	Explain the concept of a service order (orchrestrator) activity and a field activity to support customer processes Evaluate and extend the configuration associated with processing a servce order (orchestrator) activity from initiation through to completion
Understanding Measurements and Performing Validation/Editing/Estimation (VEE) Processing	Describe the high level process of loading measurements through to calculating usage Compare the differences between critical validations and other validations Configure VEE Groups/VEE Rules for processing initial measurements
Understanding Financial Transactions	Explain how account and service agreement balances are determined for a customer Compare how various types of financial transactions are created and when they impact a customer's account balance Implement the processes that verify the integrity of financial transactions in the system
Creating and Managing Bills	Explain the functions of a bill, bill segment, and off cycle bill generator Compare the various ways bills and bill segments are created, managed, and corrected Describe the key entities involved in usage calculations and their purpose Configure usage groups/usage calculation rules to perform usage calculations Describe how the system processes replacement meter reads to trigger a bill correction
Configuring Rates	Understand the structure of a rate schedule and the role each part plays in calculating charges Configure rate schedules to calculate charges and illlustrate the impact of calculation rule configuration settings on resulting bill segment details
Creating and Managing Payments	Understand the differences between payment events, payment tenders, payments, and payment segments Configure the payment-related administration objects and processes to create and manage payments from various sources
Understanding Credit and Collections Capabilities	Understand how the system creates various automated processes and their specific roles in encouraging customers to pay outstanding debt Describe the key concepts of payment arrangements and pay plans to receive payment from customers
Starting and Stopping Service	Understand the main entities involved in starting and stopping service for a customer Illustrate what happens when activating and stopping service agreements, and the subsequent actions that may be initiated Evaluate and extend the capabilities of agent-assisted process flows and customer service requests for processing start/stop/transfer service requests
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