Microsoft MS-721 Exam Topics
Collaboration Communications Systems Engineer
Total Questions: 215What is Included in the Microsoft MS-721 Exam?
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Microsoft MS-721 Exam Overview :
| Exam Name | Collaboration Communications Systems Engineer |
| Exam Code | MS-721 |
| Official Information | https://learn.microsoft.com/en-us/certifications/exams/ms-721/ |
| See Expected Questions | Microsoft MS-721 Expected Questions in Actual Exam |
| Take Self-Assessment | Use Microsoft MS-721 Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure |
Microsoft MS-721 Exam Topics :
| Section | Weight | Objectives |
|---|---|---|
| Strategize and Design Collaboration Communications Systems | 30–35% | When preparing for Teams meetings, Phones, and network setup, focus on designing meeting policies and settings, PSTN connectivity, and selecting appropriate Teams-certified devices. Ensure network readiness for deployment, assess eCDN requirements, and specify QoS policies. Additionally, troubleshoot call failures and session quality by diagnosing issues such as missing dial pad or Azure AD sign-in problems, interpreting media flows, and resolving dialing or caller ID issues through regular expressions and PowerShell. |
| Manage and Set up Teams Rooms and Devices | 10–15% | Set up and oversee Teams meetings, including policies, settings, webinars, premium features, and templates. Manage audio conferencing by setting up bridges, toll-free numbers, and assignments to users. Configure live events settings, policies, roles, and integrations with Teams, Yammer, and Microsoft Stream. |
| Configure and manage Teams Phone | 25-30% | Set up Teams Phone efficiently by configuring policies for call handling, auto attendants, call queues, and emergency calling. Manage user features such as voicemail, call forwarding, and audio conferencing, ensuring smooth communication. Direct Routing setup involves configuring connectivity, PSTN gateways, voice routes, and troubleshooting potential issues for seamless integration. Additionally, administer user licenses, dial plans, and phone numbers, enabling effective usage of Teams Phone capabilities across the organization. |
| Configure and manage Teams Rooms and devices | 25-30% | To maintain Teams Rooms and devices, configure settings via Microsoft Teams admin center or local settings. Manage device profiles and troubleshoot authentication, update, and provisioning issues for seamless operation. Customize authentication, meeting room settings, and peripherals for Teams Rooms on Surface Hub or Windows. Enable optional features like HDMI ingest, Teams casting, and hot desking to enhance collaboration. |
Updates in the Microsoft MS-721 Exam Topics:
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