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Microsoft MB-910 Exam Syllabus

Start Free MB-910 Exam Practice After Reviewing the Topics

Before starting your MB-910 exam preparation, it is recommended to review the complete Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free MB-910 questions. We also provide premium MB-910 practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Microsoft MB-910 Exam Objectives

Section Weight Objectives
Describe Dynamics 365 Customer Insights 15-20%
  • Explore Customer Insights - Journeys
  • Describe Customer Insights - Data
Describe Dynamics 365 Sales 20-25%
  • Explore Sales
  • Describe Sales capabilities and related apps
Describe Dynamics 365 Customer Service 20-25%
  • Explore Customer Service
  • Describe Customer Service capabilities and related apps
Describe Dynamics 365 Field Service 15-20%
  • Explore Field Service
  • Describe capabilities related to Field Service
Explore the core capabilities of customer engagement apps in Dynamics 365 15-20%
  • Describe the foundations of customer engagement apps
  • Describe shared activities and integration options in customer engagement apps
Official Information https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910