Microsoft MB-240 Exam Syllabus

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Before starting your MB-240 exam preparation, it is recommended to review the complete Microsoft Dynamics 365 Field Service Functional Consultant exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free MB-240 questions. We also provide premium MB-240 practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Microsoft MB-240 Exam Objectives

Section	Weight	Objectives
Configure field service applications	20-25%	Configure core Field Service components Configure product and service pricing Configure bookable resources Configure scheduling of multiple resources Integrate other tools with Field Service
Manage work orders and customer assets	25-30%	Configure the work order lifecycle Create and manage work orders Manage incidents Create and manage agreements Manage inspections Configure customer assets
Schedule and dispatch work orders	15-20%	Manage scheduling options Configure, customize, and manage schedule boards Configure the schedule assistant Configure Universal Resource Scheduling
Manage inventory and purchasing by using the built-in inventory management system	5-10%	Manage inventory and warehouses Manage purchasing and product returns
Manage the Field Service mobile app	5-10%	Deliver work orders by using the mobile app Set up the mobile app
Implement Microsoft Power Platform	5-10%	Configure model-driven apps Create custom apps and automations
Official Information		https://www.microsoft.com/en-us/learning/exam-mb-240.aspx

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