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Microsoft MS-220 Exam

Troubleshooting Microsoft Exchange Online

Total Questions: 87

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Microsoft MS-220 Questions


A company uses Exchange Online in a multi-geo environment. A user named User1 has delegate permission to the mailbox of a user named User2. Auditing is enabled for the organization. All users are assigned Microsoft 365 E5 licenses.

You discover that all mailbox access to User2 is being logged. However, security policies mandate that only mailbox access from administrators should be audited. You need to ensure that mailbox audit logs conform to the security requirements.

Solution: Run the following Command: Set-Mailbox -Identity User2 -DefaultAuditSet Delegate,Owner

Does the solution meet the goal?


A company uses Exchange Online. The company configures a transport rule that appends a disclaimer to emails from external senders.

Users report that they are unable to accept calendar invitations from external senders.

You need to ensure that users can accept calendar invitations.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.


A company uses Exchange Online. The company configures a transport rule that applies a disclaimer to all emails from the Internet.

Users receive calendar sharing invitations from external senders. Users report that they are unable to open the calendar from a sharing invitation in Outlook on the web.

You need to resolve the issue.

What should you do?


A company uses Exchange Online. The company enables Microsoft Office 365 Message Encryption (OME).

A user named User1 sends an encrypted email to a dynamic distribution group named DDG1. A user named User2 receives the email from DDG1 but is unable to open the encrypted email.

You need to resolve the issue.

What should you do?


A company uses Exchange Online. The company configures the following retention tags:

* Inbox: Delete in 365 days.

* Deleted Items: Delete in 30 days.

A user receives an email on April 27, 2022 and deletes the email on May 28, 2022. You need to determine the retention period of the email. On which date will the email expire?

Question: 1 Answer: A
Question: 2 Answer: A, C
Question: 3 Answer: A
Question: 4 Answer: B
Question: 5 Answer: D

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