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Insurance Institute C130 Exam Syllabus

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Before starting your C130 exam preparation, it is recommended to review the complete Insurance Institute Essential Skills for the Insurance Broker and Agent exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free C130 questions. We also provide premium C130 practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Insurance Institute
Vendor
C130
Exam Code
77
Total Questions
10
Total Exam Domains

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C130 EXAM QUESTIONS

Insurance Institute C130 Exam Objectives

Section 1: Insurance and the Intermediary
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  • Explains the role and responsibilities of brokers and agents as intermediaries.
  • Covers the legal and ethical relationship between intermediaries, insurers, and clients.
  • Introduces industry structure and how intermediaries fit within it.
Section 2: Sales
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  • Covers techniques for identifying client needs and recommending suitable coverage.
  • Explains how to build trust and rapport during the sales process.
  • Discusses ethical selling practices and avoiding misrepresentation.
Section 3: The Application Process
Weight:
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  • Explains how to gather accurate client information for an application.
  • Covers documentation requirements needed to process an application.
  • Discusses common errors to avoid when completing applications.
Section 4: From Quote to Policy
Weight:
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  • Describes how quotes are generated based on client and risk information.
  • Explains the steps taken to convert a quote into a binding policy.
  • Covers verification and confirmation processes before policy issuance.
Section 5: Communication and Service Skills
Weight:
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  • Covers techniques for clear and effective client communication.
  • Explains how to handle client questions, concerns, and expectations.
  • Discusses maintaining professionalism and quality service throughout interactions.
Section 6: Property Insurance Exposures
Weight:
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  • Identifies common risks and hazards associated with property.
  • Explains how exposures affect underwriting and coverage decisions.
  • Covers factors that increase or decrease property risk.
Section 7: Property Insurance Wordings
Weight:
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  • Explains key terms and clauses found in property policy wordings.
  • Covers how policy language defines coverage and exclusions.
  • Discusses interpreting wordings to clarify client coverage.
Section 8: Liability Insurance
Weight:
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  • Explains the basic concept of legal liability and related coverage.
  • Covers common liability risks faced by individuals and businesses.
  • Discusses how liability policies respond to claims.
Section 9: Automobile Insurance
Weight:
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  • Covers the main types of coverage included in auto insurance policies.
  • Explains factors that influence auto insurance pricing and risk.
  • Discusses policy provisions relevant to vehicle owners and drivers.
Section 10: Claims
Weight:
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  • Explains the steps involved in reporting and processing a claim.
  • Covers the roles of adjusters and intermediaries during claims handling.
  • Discusses factors affecting claim settlement and resolution.
Info
https://www.insuranceinstitute.ca/en/Courses/CIP/C130