Genesys GE0-703 Exam Syllabus
GCP7 System Consultant Voice PlatformTotal Questions: 100
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Genesys GE0-703 Exam Overview :
|GCP7 System Consultant Voice Platform
|Actual Exam Duration
|Expected no. of Questions in Actual Exam
|See Expected Questions
|Genesys GE0-703 Expected Questions in Actual Exam
|Use Genesys GE0-703 Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure
Genesys GE0-703 Exam Topics :
|1. GVP Architecture and Product Overview
|This includes the ability to describe the Genesys Voice Platform architecture and to provide an
overview of what the GVP platform can do.
|2. GVP Deployment Planning
|This includes the ability to explain single-tenancy as well as multi-tenancy deployment
requirements and also includes the ability to consider CIM/Routing and Outbound Integration
features when deploying GVP.
|3. GVP Components
|This includes the ability to identify and describe the GVP components and their functions.
o GVP Portal
|4. GVP Installation and Configuration
|Knowledge and skillsets that demonstrate the ability to perform a basic installation and to set options that affect how GVP components behave.
o IP Communication Server (IPCS) Installation and Configuration
|5. GVP Integration
|Knowledge and skillsets that demonstrate the ability to describe how GVP interfaces with other Genesys products through Genesys Framework.
|6. Outbound Calling
|Knowledge and skillsets that demonstrate how to use GVP for outbound calling.
|7. EMPS Architecture and Provisioning
|Knowledge and skillsets that demonstrate the ability to install and configure GVP components for EMPS
|8. GVP Reporting
|GVP Reporting includes the ability to provide an overview of the GVP reporting options available for GVP.
|9. GVP Log Analysis
|GVP Log Analysis includes understanding GVP internal logging and how to read GVP logs.
|10. GVP Monitoring and Troubleshooting Techniques
|GVP Monitoring and troubleshooting techniques include the knowledge and skillsets that
demonstrate the ability to identify, diagnose, and resolve problems with Genesys components in production. This differs from "Installation validation" in that it may show the deeper and/or broader understanding of Genesys that comes with working with the product six months or more.
o Bandwidth Manager
o EMS Launcher
o Events Collector
o Login Server
o Call Status and Network Monitors
o OBN Manager
Updates in the Genesys GE0-703 Exam Syllabus:
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