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Genesys GCP-GC-IMP Exam Topics

Genesys GCP-GC-IMP Exam Overview :

Exam Name: Genesys Cloud Certified Professional - Implementation
Exam Code: GCP-GC-IMP
Certifications: Genesys Certified Professional Certification
See Expected Questions: Genesys GCP-GC-IMP Expected Questions in Actual Exam

Genesys GCP-GC-IMP Exam Topics :

Section Objectives
Overview of Genesys Cloud Platform
  • Overview of Genesys Cloud Contact Center
  • Identify the various levels of licensing for Genesys Cloud
Introduction to Genesys Cloud Collaborate
  • Genesys Cloud Overview
  • Accessing Genesys Cloud
Configurations of Genesys Cloud Collaborate
  • Overview of Configurations
  • Location and Site Configuration
  • Adding people to the Organization
  • Organizing People
  • Workspaces
Features and Configurations of Genesys Cloud Communicate
  • Features of Genesys Cloud Communicate
  • Genesys Cloud Telephony Overview
  • Describe Genesys Cloud Voice
  • Features of Edge
  • Edge Configuration
  • Trunks in Genesys Cloud

 

Official Information https://beyond.genesys.com/explore/course/exam-genesys-cloud-certified-professional-implementation

Updates in the Genesys GCP-GC-IMP Exam Topics:

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