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Genesys GE0-806 Exam

Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM)

Total Questions: 85

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Genesys GE0-806 Questions

Q1.

What does "in Review" signify when performing Agent trading?

Q2.

Which of the following forecasts are staffing forecasts?

Choose 2 answers

Q3.

What is the duration for an interaction volume Template?

Q4.

Refer to the image shown: if an agent, hired 9 days ago, would like to submit a vacation request for 10 days starting from tomorrow. The Agent's only time-off rule configuration is shown in the image, will the agent be able to successfully submit the time-off request in WFM?

q4_GE0-806

Q5.

You are configuring an Event, in building a forecast for a particular period, which of the following should you select to ignore volume and AHT?

Solutions:
Question: 1 Answer: A
Question: 2 Answer: B, E
Question: 3 Answer: D
Question: 4 Answer: B
Question: 5 Answer: D

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