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Genesys GCX-ARC Exam

Genesys Cloud CX: Architect Certification Exam

Total Questions: 60

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Genesys GCX-ARC Questions


Which of the following components can be added to scripts? (Choose all that applies.)


Select the categories of ACD skills which can be added to a user or interaction. (Choose two.)


What would you select from the Performance menu to view real-time statistics for all active campaigns?


Which action is used to define the configuration of a window or dialog box that delivers database information to an agent in conjunction with an inbound or outbound call?


To create, configure, and publish __________ call flow(s), an admin must have at least one contact list and one wrap-up code configured.

Question: 1 Answer: B, D, E, F
Question: 2 Answer: A, C
Question: 3 Answer: C
Question: 4 Answer: B
Question: 5 Answer: B

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