Free GCP-GC-ADM Exam Questions - Genesys GCP-GC-ADM Exam
Genesys Cloud Certified Professional - Contact Center AdminTotal Questions: 60
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Genesys GCP-GC-ADM Questions
Which of the Performance views shows real-time data with historical metrics to give you both short term and
Which definition matches the After Call Work option Mandatory, Time-boxed no early exit?
Which definition matches the ACD Evaluation Method Best Available Skills?
A system that routes interactions based on an algorithm which determines the best available agent for an interaction
The Utilization feature of Genesys Cloud allows administrators to configure: (Choose three.)