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Exin CITM Exam Syllabus

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Before starting your CITM exam preparation, it is recommended to review the complete Exin EPI Certified Information Technology Manager exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free CITM questions. We also provide premium CITM practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Exin
Vendor
CITM
Exam Code
50
Total Questions
9
Total Exam Domains

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CITM EXAM QUESTIONS

Exin CITM Exam Objectives

Section 1: IT Strategy
Weight:
-
  • The need for IT
  •  Enterprise Architecture
  •  Service catalogue
  •  Service level management
  •  Sustainable development
 
Section 2: IT Organization
Weight:
-
  •  Personnel need
  •  Roles and responsibilities
  •  Sourcing
  •  Selection process
  •  Hiring
  •  Managing sta
  •  Career planning
  •  Training/job rotation
  •  Performance appraisal
  •  Sta departures 
Section 3: Vendor Selection / Management
Weight:
-
  •  Vendor selection
  •  RFI
  •  RFP
  •  Proposal evaluation
  •  Vendor reference checks
  •  Contract negotiation
  •  Contract management
  •  Vendor management
  •  Recompete vendor
 
Section 4: Project Management
Weight:
-
  •  Methodologies
  •  Project organization
  •  Starting-up/Initiating
  •  Planning/Initiating a project
  •  Risk
  •  Quality
  •  Scope
  •  Work/Product Breakdown Structure
  •  Scheduling
  •  Cost
  •  Communication
Section 5: Application Management
Weight:
-
  •  Software Development Life Cycle (SDLC)
  •  Software Quality Assurance (SQA)
  •  Requirements
  •  Development
  •  Testing
  •  Adoption (Implementation)
  •  Maintenance
 
Section 6: Service Management
Weight:
-
  •  Problem management
  •  Chang
 
Section 7: Business Continuity Planning
Weight:
-
  •  ?Resources
  •  Relocation of sta
  •  Information requirement
  •  Backup strategies
  •  Site selection
  •  Business Continuity Plan
  •  Test and exercise
  •  Test review, report and follow-up
  •  Monitoring and review
Section 8: Risk Management
Weight:
-
  •  Guidelines
  •  Context establishment
  •  Identication
  •  Analysis
  •  Evaluation
  •  Treatment
  •  Communication
  •  Monitoring and control 
 
Section 9: Information Security Management
Weight:
-
  •  Standards
  •  Condentiality
  •  Integrity
  •  Availability
  •  Control types
  •  Guideline for controls selection
  •  Control categories
  •  Information security awareness program
  •  Security incident response
 
Info
https://www.exin.com/business-service-management/exin-epi-it-management/certified-information-technology-manager/