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Exin CITM Exam Syllabus

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Before starting your CITM exam preparation, it is recommended to review the complete Exin EPI Certified Information Technology Manager exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free CITM questions. We also provide premium CITM practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Exin CITM Exam Objectives

Section Objectives
IT Strategy
  • The need for IT
  •  Enterprise Architecture
  •  Service catalogue
  •  Service level management
  •  Sustainable development
 
IT Organization
  •  Personnel need
  •  Roles and responsibilities
  •  Sourcing
  •  Selection process
  •  Hiring
  •  Managing sta
  •  Career planning
  •  Training/job rotation
  •  Performance appraisal
  •  Sta departures 
Vendor Selection / Management
  •  Vendor selection
  •  RFI
  •  RFP
  •  Proposal evaluation
  •  Vendor reference checks
  •  Contract negotiation
  •  Contract management
  •  Vendor management
  •  Recompete vendor
 
Project Management
  •  Methodologies
  •  Project organization
  •  Starting-up/Initiating
  •  Planning/Initiating a project
  •  Risk
  •  Quality
  •  Scope
  •  Work/Product Breakdown Structure
  •  Scheduling
  •  Cost
  •  Communication
Application Management
  •  Software Development Life Cycle (SDLC)
  •  Software Quality Assurance (SQA)
  •  Requirements
  •  Development
  •  Testing
  •  Adoption (Implementation)
  •  Maintenance
 
Service Management
  •  Problem management
  •  Chang
 
Business Continuity Planning
  •  ?Resources
  •  Relocation of sta
  •  Information requirement
  •  Backup strategies
  •  Site selection
  •  Business Continuity Plan
  •  Test and exercise
  •  Test review, report and follow-up
  •  Monitoring and review
Risk Management
  •  Guidelines
  •  Context establishment
  •  Identication
  •  Analysis
  •  Evaluation
  •  Treatment
  •  Communication
  •  Monitoring and control 
 
Information Security Management
  •  Standards
  •  Condentiality
  •  Integrity
  •  Availability
  •  Control types
  •  Guideline for controls selection
  •  Control categories
  •  Information security awareness program
  •  Security incident response
 
Official Information https://www.exin.com/business-service-management/exin-epi-it-management/certified-information-technology-manager/

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