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Exin CDFOM Exam Syllabus

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Before starting your CDFOM exam preparation, it is recommended to review the complete Exin Certified Data Center Facilities Operations Manager exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free CDFOM questions. We also provide premium CDFOM practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Exin CDFOM Exam Objectives

Section Objectives
Service Level Management
  • Service Level Management
  • Needs analysis
  • Capability assessment
  • Service portfolio
  • Service catalogue
  • Service Level Agreements (SLAs)
  • Availability measurement
  • Data points in SLA
  • Service reporting
  • Complaint procedure
  • Customer satisfaction measurement
  • Service Improvement Process (SIP)
  • SLA content
The Data Centre Organization
  • Operational issues
  • Organization chart
  • Roles and responsibilities
  • Skills matrix
  • Contingency / backup roles
  • Shift management
  • Performance management
  • Career development
  • Training and assessment
  • Job rotation
  • Succession planning
  • Disciplinary program
Managing Safety & Statutory Requirements
  • Safety policies and regulations
  • Occupational Health and Safety (OH&S)
  • Safety awareness training
  • Permit to Work (PTW)
  • Lock-out / Tag-out
  • Personal Protective Equipment (PPE)
  • Testing and tagging of equipment
  • Emergency preparedness and response
  • Reporting of safety issues
  • Reviews / internal audit / external audit
Managing Physical Security
  • Security policies and procedures
  • Security standards and guidelines
  • Security sta
  • Security awareness
  • Security incident management
  • Disciplinary program
  • Reviews, internal and external audits
Facilities Management
  • Maintenance policies and procedures
  • Various maintenance programs
  • Outsourcing of maintenance activities
  • Maintenance contract options
  • Warranty
  • Maintenance schedule
  • Service situations
  • Spart part management
  • Contamination control
Data Centre Operations
  • Policies and procedures for data centre operations
  • Service operations and the daily data centre operations
Monitoring / Reporting / Control
  • Monitoring requirements
  • Escalation procedures
  • Reporting
  • Trend analysis
  • Reviews
Project Management
  • Project management
  • Project organization
  • Project manager
  • Project phases
Environmental Sustainability
  • The importance of sustainability
  • Sustainability policies
  • Environmental management
  • Power eciency indicators
  • Waste management
  • Water management
  • ICT utilisation management
  • Environmental performance measurements
  • Renewable energy factor (REF)
Organizational Resilience
  • Business continuity
  • Data centre facility options
  • Business Impact Analysis
  • Type of facility
  • Human resources
  • Facility, equipment and consumables
Governance, Risk and Compliance
  • Management commitment
  • Coordination, collaboration and integration
  • Compliance
  • Risk management
  • Document management
  • Financial management
  • Vendor management
  • Asset management
Official Information https://www.exin.com/technologies-software/exin-epi-data-centre-management/certified-data-centre-facilities-operations-manager/

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