1. Home
  2. Exin
  3. CDFOM Exam Syllabus

Exin CDFOM Exam Syllabus

Start Free CDFOM Exam Practice After Reviewing the Topics

Before starting your CDFOM exam preparation, it is recommended to review the complete Exin Certified Data Center Facilities Operations Manager exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free CDFOM questions. We also provide premium CDFOM practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Exin
Vendor
CDFOM
Exam Code
60
Total Questions
11
Total Exam Domains

START FREE CDFOM EXAM PRACTICE

NO SIGNUP REQUIRED  •  100% FREE TO START

CDFOM EXAM QUESTIONS

Exin CDFOM Exam Objectives

Section 1: Service Level Management
Weight:
-
  • Service Level Management
  • Needs analysis
  • Capability assessment
  • Service portfolio
  • Service catalogue
  • Service Level Agreements (SLAs)
  • Availability measurement
  • Data points in SLA
  • Service reporting
  • Complaint procedure
  • Customer satisfaction measurement
  • Service Improvement Process (SIP)
  • SLA content
Section 2: The Data Centre Organization
Weight:
-
  • Operational issues
  • Organization chart
  • Roles and responsibilities
  • Skills matrix
  • Contingency / backup roles
  • Shift management
  • Performance management
  • Career development
  • Training and assessment
  • Job rotation
  • Succession planning
  • Disciplinary program
Section 3: Managing Safety & Statutory Requirements
Weight:
-
  • Safety policies and regulations
  • Occupational Health and Safety (OH&S)
  • Safety awareness training
  • Permit to Work (PTW)
  • Lock-out / Tag-out
  • Personal Protective Equipment (PPE)
  • Testing and tagging of equipment
  • Emergency preparedness and response
  • Reporting of safety issues
  • Reviews / internal audit / external audit
Section 4: Managing Physical Security
Weight:
-
  • Security policies and procedures
  • Security standards and guidelines
  • Security sta
  • Security awareness
  • Security incident management
  • Disciplinary program
  • Reviews, internal and external audits
Section 5: Facilities Management
Weight:
-
  • Maintenance policies and procedures
  • Various maintenance programs
  • Outsourcing of maintenance activities
  • Maintenance contract options
  • Warranty
  • Maintenance schedule
  • Service situations
  • Spart part management
  • Contamination control
Section 6: Data Centre Operations
Weight:
-
  • Policies and procedures for data centre operations
  • Service operations and the daily data centre operations
Section 7: Monitoring / Reporting / Control
Weight:
-
  • Monitoring requirements
  • Escalation procedures
  • Reporting
  • Trend analysis
  • Reviews
Section 8: Project Management
Weight:
-
  • Project management
  • Project organization
  • Project manager
  • Project phases
Section 9: Environmental Sustainability
Weight:
-
  • The importance of sustainability
  • Sustainability policies
  • Environmental management
  • Power eciency indicators
  • Waste management
  • Water management
  • ICT utilisation management
  • Environmental performance measurements
  • Renewable energy factor (REF)
Section 10: Organizational Resilience
Weight:
-
  • Business continuity
  • Data centre facility options
  • Business Impact Analysis
  • Type of facility
  • Human resources
  • Facility, equipment and consumables
Section 11: Governance, Risk and Compliance
Weight:
-
  • Management commitment
  • Coordination, collaboration and integration
  • Compliance
  • Risk management
  • Document management
  • Financial management
  • Vendor management
  • Asset management
Info
https://www.exin.com/technologies-software/exin-epi-data-centre-management/certified-data-centre-facilities-operations-manager/