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Exin ITSM20FB Exam

IT Service Management Foundation Bridge

Total Questions: 78

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Exin ITSM20FB Questions


What is the best definition of "Quality system"?


What does Service Management aim to achieve?


Which of the following activities in the Problem Management process is related to the Change Management process?


Which process is responsible for registering the relationships within the IT infrastructure?


What is a parameter for measuring progress relative to key objectives in an organization?

Question: 1 Answer: C
Question: 2 Answer: C
Question: 3 Answer: C
Question: 4 Answer: C
Question: 5 Answer: C

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