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CompTIA PK0-005 Exam

CompTIA Project+ Certification Exam

Total Questions: 239

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CompTIA PK0-005 Exam Overview :

Exam Name CompTIA Project+ Certification Exam
Exam Code PK0-005
Actual Exam Duration 90 minutes
Expected no. of Questions in Actual Exam 90
Exam Registration Price $358
Official Information https://www.comptia.org/certifications/project
See Expected Questions CompTIA PK0-005 Expected Questions in Actual Exam
Take Self-Assessment Use CompTIA PK0-005 Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

CompTIA PK0-005 Exam Topics :

Section Weight Objectives
1.0 Project Management Concepts 33% 1.1 Explain the basic characteristics of a project and various methodologies and frameworks used in IT projects.
• Characteristics of a project
- Start and finish
- Unique
- Reason/purpose
- Project as part of a program
- Project as part of a portfolio
• Methodologies and frameworks
- DevSecOps
- DevOps
- Kanban
- PRojects IN Controlled Environments (PRINCE2)
- Software Development Life Cycle (SDLC)
- Scrum
- Scaled Agile Framework (SAFe)
- Extreme programming (XP)
- Waterfall

1.2 Compare and contrast Agile vs. Waterfall concepts.
• Criteria for selecting a method
- Tolerance for change/flexibility
o Requirements
o Budget
o Schedule
- Environmental factors
o Cultural
o Developmental
o Industry standards
• Team composition
- Product ownership
- Roles and responsibilities
- Team size
- Resource allocation and commitment
• Differences in communication methods

1.3 Given a scenario, apply the change control process throughout the project life cycle.
• Project-specific change control
- Create/receive change requests
- Document requests in the change control log
- Conduct a preliminary review
- Conduct impact assessments
- Document change recommendations
- Determine decision makers
- Escalate to the change control board (CCB), if applicable
- Document the status of approval in the change control log
- Communicate the change status
- Update the project plan
- Implement changes
- Validate the change implementation
- Communicate change deployment
• Project change management
- Product change vs. project change
- Manage scope creep/scope change

1.4 Given a scenario, perform risk management activities.
• General risks
- New projects
- New management
- Regulatory environment changes
- Digital transformation
- Infrastructure end-of-life
- Merger and acquisition
- Reorganization
- Major cybersecurity event
• Known risk vs. unknown risk
• Common risk responses
- Development of contingency/fallback plans
- Risk management strategies
o Negative risks
° Accept
° Avoid
° Mitigate
° Transfer
o Positive risks
° Accept
° Enhance
° Exploit
° Share
• Risk analysis
- Qualitative
o Interconnectivity
o Detectability
- Quantitative
o Simulation
- Impact analysis
o Probability vs. impact
- Situational/scenario analysis
• Connections between risks and issues
• Connection between risks and changes
• Roles and responsibilities
- Points of escalation
- Ownership

1.5 Given a scenario, perform issue management activities.
• Roles and responsibilities
- Escalation path
- Ownership
• Issue tracking
• Connections between issues
and changes
• Resolution plan
- Execute contingency plans
- Root cause analysis
- Prioritization
o Issue severity
o Impact to project
o Urgency
o Scope of impact to
organization
o Issue escalation
- Work-arounds
• Outcome documentation

1.6 Given a scenario, apply schedule development and management activities and techniques.
• Upcoming milestones and activity identification
- Sprint goals
• Sequencing
- Dependencies
Hard logic/mandatory
o Soft logic/discretionary
o External
o Internal
o Issue escalation
- Successor/predecessor relationships
o Start-to-start
o Start-to-finish
o Finish-to-finish
o Finish-to-start
• Resource loading
• Estimating techniques
- Determine contingency reserves/buffers

1.7 Compare and contrast quality management concepts and performance management concepts.
• Story estimation/story points
- Epics
- Tasks
• Scheduling tools
• Schedule maintenance
- Contingency reserves/buffer utilization
- Critical path analysis
- Impacts to cadence
- Forecasting
- Publication and sharing
- Sprint planning
- Backlog prioritization
• Revise baseline vs. rebaseline
• Retrospective/lessons learned
• Sprint review
• Service-level agreement
• Key performance indicators—objectives and key results
• Cost and schedule performance
- Cost variance
- Schedule variance
• Audits and inspections
• Test plan and testing cycles
- Unit testing
- Smoke testing
- Regression testing
- Stress testing
- Performance testing
- User acceptance testing

1.8 Compare and contrast communication management concepts.
• Verification and validation
• Post-implementation support/
warranty period
• Assess methods
o Synchronous and asynchronous communication
o Written and verbal
o Formal and informal
o External and internal
• Develop communication platforms/modalities
• Manage project communication
- Overcoming communication challenges
o Language barriers
o Time zones/geographical factors
o Technological factors
o Cultural differences
- Maintaining communication records
o Communication security
o Communication integrity
o Communication archiving
• Controlling project communication
- Escalating communication issues
- Revising the communication plan

1.9 Given a scenario, apply effective meeting management techniques.
• Meeting types
- Collaborative
o Workshops
o Focus groups
o Joint application development/
joint application review sessions
o Brainstorming
- Informative
o Demonstrations/presentations
o Stand-ups
o Status
- Decisive
o Refinement
o Task setting
o Project steering committee
meeting
• Agenda settings/publishing
• Roles
- Facilitator
- Scribe
- Attendees/target audience
• Timeboxing

1.10 Given a scenario, perform basic activities related to team and resource management.
• Action items
• Meeting minutes
• Follow-ups
• Organizational structures
- Matrix
- Projectized
- Functional
• Resource life cycle
- Acquisition
o Needs assessment
- Maintenance
- Hardware decommissioning
- End-of-life software
- Successor planning
• Resource types and criticality
- Human resources
- Physical resources
- Capital resources
- Internal vs. external
- Shared vs. dedicated
• Gap analysis
- Feature/functionality
- Skills
- Utilization
• Team performance considerations
- Maintaining project momentum
- Assessing team life cycle
o Forming
o Storming
o Norming
o Performing
o Adjourning
- Providing project team
performance feedback
• Roles and responsibilities
- Functional/extended vs.
operational/core team members
- Sponsor
- Stakeholders
- Senior management
- Product owner
- Scrum master
- Project manager (PM)
- Program manager
- Product manager
- Testers/quality assurance (QA) specialists
- Business analyst
- Subject matter expert (SME)
- Architect
- Developers/engineers
- Project management office (PMO)
- End users

1.11 Explain important project procurement and vendor selection concepts.
• Resource procurement methods
- Build
- Buy
- Lease
- Subscription/pay-as-you-go
• Exploratory documents
- Request for proposal (RFP)
- Request for bid (RFB)
- Request for quote (RFQ)
- Request for information (RFI)
• Vendor evaluation techniques
- Best value vs. lowest cost
- Cost-benefit analysis
- Market research
- Competitive analysis
- Qualifications
- Prequalified vendors/sellers
- Demonstration
- Technical approach
- Physical and financial capacity
- References
• Contract considerations and types
- Time and material
- Unit price
- Fixed price
- Cost plus
- Maintenance agreement
o Warranty
- Master service agreement
o Purchase orders (POs)
o Terms of reference (TOR)
- Statement of work (SOW)
- Non-disclosure agreement

 
2.0 Project Life Cycle Phases 30% 2.1 Explain the value of artifacts in the discovery/concept preparation phase for a project.
• Business case or business objective
- Return on investment (ROI) analysis
- Current state vs. future state
• Prequalified vendor
• Predetermined client
• Preexisting contracts
- Client SOW
- Client TOR
• Financial concepts
- Capital expenses (CapEx) vs. operational expenses (OpEx)

2.2 Given a scenario, perform activities during the project initiation phase.
• Develop the project charter
- Project objectives
- Project success criteria
- Preliminary scope statement
• Identify and assess stakeholders
• Develop a responsibility assignment matrix (RAM)
- Responsible, Accountable, Consulted, Informed (RACI)
• Establish accepted communication channels
• Develop a records management plan
- Data
- Documents
• Define access requirements
• Review existing artifacts
• Determine solution design
• Conduct project kickoff methods

2.3 Given a scenario, perform activities during the project planning phase.
• Assess the resource pool
- Preliminary procurement needs assessment
• Assign project resources
• Train project team members
• Develop a communication plan
- Meeting cadence and methodologies
• Develop a detailed scope statement
• Define units of work
- Work breakdown structure (WBS)
- Backlog
• Develop a project schedule
- Establish cadences
• Determine budget considerations
• Develop QA plan
• Perform an initial risk assessment
• Develop a transition plan/release plan
- Operational training
- Go live
- Operational handoff
- Internal audience
- External audience
• Develop a project management plan
- Establish baselines and milestones
- Establish minimally viable product

2.4 Given a scenario, perform activities during the project execution phase.
• Execute tasks according to the project management plan
• Implement organizational change management
- Impacts and responses
o Training
o Ensure adoption
o Reinforce adoption over time
o Communication
o Documentation
o New knowledge bases
o New processes
• Manage vendors
- Enforce vendor rules of engagement
- Monitor performance
- Approve deliverables
• Conduct project meetings and updates
• Tracking/reporting
- Team touch points
- Risk reporting
- External status reporting
- Overall progress reporting
- Gap analysis
- Ad hoc reporting
• Update the project budget
• Update the project timeline
• Manage conflict
- Smoothing
- Forcing
- Compromise
- Collaboration
- Avoiding
• Coordinate a phase gate review

2.5 Explain the importance of activities performed during the closing phase.
• Project evaluation
• Validation of deliverables
• Closing contracts
• Removing access
• Releasing resources
• Project closure meeting
• Project closeout report
• Collecting feedback from stakeholders
• Archiving documentation
• Budget reconciliation
• Rewards and celebration
• Project sign-off

 
3.0 Tools and Documentation 19% 3.1 Given a scenario, use the appropriate tools throughout the project life cycle.
• Tracking charts
- Gantt chart
- Budget burndown chart
- Project network diagram
- Milestone chart
- Program Evaluation Review
Technique (PERT) chart
- Project organizational chart
• Tools
- Issue log
- Defect log
- Change log
- Risk report
- Risk register
- Project dashboard
- Project status report
- Version control tools
- Time-tracking tools
- Task board
- Requirements Traceability Matrix

3.2 Compare and contrast various project management productivity tools.
• Communication tools
- Email
- Messaging
o Short message service (SMS)
o Chat
- Telephone
- Meetings/face-to-face
- Video
- Enterprise social media
• Collaboration tools
- Real-time, multi-authoring editing software
- File sharing platforms
- Workflow and e-signature platforms
- Whiteboard
- Wiki knowledge base
• Meeting tools
- Real-time surveys/polling
- Calendaring tools
- Print media
- Conferencing platforms
• Documentation and office production tools
- Word processing
- Spreadsheets
- Presentation
- Charting/diagramming
• Project management scheduling tools
- Cloud-based solutions vs. on-premises solutions
- Local installation
• Ticketing/case management system

3.3 Given a scenario, analyze quality and performance charts to inform project decisions.
• Histograms
• Pareto charts
• Run charts
• Scatter diagrams
• Fishbone/Ishikawa diagrams
• Control charts
• Burnup/burndown chart
• Velocity chart
• Decision tree
4.0 Basics of IT and Governance 18% 4.1 Summarize basic environmental, social, and governance (ESG) factors related to project management activities.
• Project impact to the local and global environment
• Awareness of applicable regulations and standards
• Awareness of company vision, mission statements, and values
• Project impact to company brand value

4.2 Explain relevant information security concepts impacting project management concepts.
• Physical security
- Mobile device considerations
- Removable media considerations
- Facility access
• Operational security
- Background screening
- Clearance requirements
• Digital security
- Resource access and permissions
- Remote access restrictions
- Multifactor authentication
• Data security
- Data classification
- Classification of information based on sensitivity of the data
o Intellectual property
o Trade secrets
o National security information
- Access on a need-to-know basis
• Corporate IT security policies and restrictions
- Branding restrictions

4.3 Explain relevant compliance and privacy considerations impacting project management.
• Data confidentiality
- Sensitive data types
o Personally identifiable information (PII)
o Personal health information (PHI)
• Legal and regulatory impacts
• Country-, state-, province-specific privacy regulations
• Awareness of industry- or organization-specific compliance concerns impacting a project

4.4 Summarize basic IT concepts relevant to IT project management.
• Infrastructure
- Computing services
- Multitiered architecture
- Networking and connectivity
- Storage
- Data warehouse
- Documentation
• Cloud models
- Platform as a service (PaaS)
- Infrastructure as a service (Iaas)
- Software as a service (SaaS)
- Anything as a service (XaaS)
• Software
- Enterprise resource planning
- Customer relationship management
- Databases
- Electronic document and record management systems
- Content management systems
- Financial systems

4.5 Explain operational change-control processes during an IT project.

• IT infrastructure change control
- Downtime/maintenance windows schedules
- Customer notifications
- Rollback plans
- Validation checks
• Software change control
- Requirements definition
- Risk assessment
- Testing
o Automated
o Manual
- Approval
- Customer notifications
- Release
• Differences between cloud vs. on premises in change control
• Continuous integration/continuous deployment (CI/CD) process
• Production vs. beta/staging environments
- Tiered architecture

Updates in the CompTIA PK0-005 Exam Topics:

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