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Cisco 500-444 Exam Topics

Cisco 500-444 Exam

Cisco Contact Center Enterprise Implementation and Troubleshooting

Total Questions: 56

What is Included in the Cisco 500-444 Exam?

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Cisco 500-444 Exam Overview :

Exam Name Cisco Contact Center Enterprise Implementation and Troubleshooting
Exam Code 500-444
Expected no. of Questions in Actual Exam 90
Official Information https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/contact-center-enterprise-implementation-and-troubleshooting-cceit.html
See Expected Questions Cisco 500-444 Expected Questions in Actual Exam
Take Self-Assessment Use Cisco 500-444 Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

Cisco 500-444 Exam Topics :

Section Weight Objectives
1.0 PCCE Implementation Preparation 30% 1.1 Describe planning a PCCE Deployment
1.2 Explain PCCE Deployment and Staging
1.3 Describe software preparation
1.4 Explain Certificate Administration
2.0 PCCE Implementation Initialization 10% 2.1 Understand Integration Wizard
2.2 Describe a PCCE site addition
2.3 Explain CUIC/Live Data/Finesse Integration
3.0 PCCE implementation – Configuration 30% 3.1 Explain the personalization of the PCCE Dial Plan
3.2 Understand deployment from configuration to validation
3.3 Explain scripting
3.4 Describe Single Sign-On
4.0 Troubleshooting 30% 4.1 Explain the Flows and Process review
4.2 Describe the Diagnostic Framework
4.3 Understand Applied CCE Troubleshooting

Updates in the Cisco 500-444 Exam Topics:

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500-444 Exam Details

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