Cisco 500-444 Exam Topics
Cisco Contact Center Enterprise Implementation and Troubleshooting
Total Questions: 56What is Included in the Cisco 500-444 Exam?
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Cisco 500-444 Exam Overview :
| Exam Name | Cisco Contact Center Enterprise Implementation and Troubleshooting |
| Exam Code | 500-444 |
| Expected no. of Questions in Actual Exam | 90 |
| Official Information | https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/contact-center-enterprise-implementation-and-troubleshooting-cceit.html |
| See Expected Questions | Cisco 500-444 Expected Questions in Actual Exam |
| Take Self-Assessment | Use Cisco 500-444 Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure |
Cisco 500-444 Exam Topics :
| Section | Weight | Objectives |
|---|---|---|
| 1.0 PCCE Implementation Preparation | 30% | 1.1 Describe planning a PCCE Deployment 1.2 Explain PCCE Deployment and Staging 1.3 Describe software preparation 1.4 Explain Certificate Administration |
| 2.0 PCCE Implementation Initialization | 10% | 2.1 Understand Integration Wizard 2.2 Describe a PCCE site addition 2.3 Explain CUIC/Live Data/Finesse Integration |
| 3.0 PCCE implementation – Configuration | 30% | 3.1 Explain the personalization of the PCCE Dial Plan 3.2 Understand deployment from configuration to validation 3.3 Explain scripting 3.4 Describe Single Sign-On |
| 4.0 Troubleshooting | 30% | 4.1 Explain the Flows and Process review 4.2 Describe the Diagnostic Framework 4.3 Understand Applied CCE Troubleshooting |
Updates in the Cisco 500-444 Exam Topics:
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