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Free 820-605 DTCSM Exam Questions - Cisco 820-605 Exam

Cisco 820-605 Exam

Cisco Customer Success Manager

Total Questions: 124

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Cisco 820-605 DTCSM Questions

Q1.

What are two examples of expand opportunities? (Choose two.)

Q2.

In which two ways can an adoption campaign identify expansion opportunities? (Choose two.)

Q3.

From a Customer Success perspective, why should the customer's health be monitored?

Q4.

The CIO of a bank and their vendor have a significant disagreement over the value of the work that was delivered the past two years under the existing managed-services contract. The contract renewal process was delayed over three months, with considerable risk to both parties. Which best practice will help prevent this type of disagreement?

Q5.

A client deployed a new collaboration solution six months ago. Utilization telemetry indicates only 60% of activated users are engaging with the solution. Which two actions should the Customer Success Manager recommend to the client? (Choose two.)

Solutions:
Question: 1 Answer: A, C
Question: 2 Answer: A, B
Question: 3 Answer: D
Question: 4 Answer: C
Question: 5 Answer: D, E

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