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Free 500-442 CCEA Exam Questions - Cisco 500-442 Exam

Cisco 500-442 Exam

Administering Cisco Contact Center Enterprise

Total Questions: 60

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Cisco 500-442 CCEA Questions


How does CUCM function in CCE?


Which two metrics are part of the Contact Center Call Quality Key Performance Indicators (KPI)? (Choose two.)


What does Precision Routing use to determine if an agent is part of its pool?


Apart from CVP Call Studio, what are two other components that have a role in the VXML application's functioning? (Choose two.)


What are two possible Outbound Dialing Modes? (Choose two.]

Question: 1 Answer: A
Question: 2 Answer: C, E
Question: 3 Answer: D
Question: 4 Answer: B, D
Question: 5 Answer: A, B

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