Avaya 78950X Exam Syllabus

Avaya 78950X Exam

Avaya Contact Center Select Implementation and Maintenance Exam

Total Questions: 65

Last Updated : 22-09-2023

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Avaya 78950X Exam Overview :

Exam Name	Avaya Contact Center Select Implementation and Maintenance Exam
Exam Code	78950X
Official Information	https://www.avaya-learning.com/lms/#/training/catalog/offering/22446
See Expected Questions	Avaya 78950X Expected Questions in Actual Exam
Take Self-Assessment	Use Avaya 78950X Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

Avaya 78950X Exam Topics :

Section	Weight	Objectives
Architecture		Explain the operation and benefits of the ACCS solution.
IP Office Configurations		Explain the required IP Office configuration steps to integrate with ACCS.
Implementation		Describe the ACCS deployment methods that relates to AAMS, WebLM and ACCS. Explain the whole process of installing, configuring, maintaining and testing to bring the ACCS in a working state. Explain how to secure the links between ACCS and IP Office.
Administration		Apply basic ACCS administration tasks and configure agent and supervisor privileges. Describe Prompt Management component in ACCS. Apply the configuration steps for multimedia features within ACCS. Apply the configuration steps for outbound features using Outbound Campaign Management Tool. Modify the sample application using Orchestration Designer. Create customized real-time display. Generate and schedule reports.
Business Continuity		Describe the high-level configuration steps for Avaya Aura® Media Servers in a High Availability environment. Explain the business continuity requirements in a Campus Redundancy Environment.
Troubleshooting		Explain the ACCS license assignments. Explain the steps required to troubleshoot the ACCS server by symptoms.

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