Avaya 78950X Exam Syllabus

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Before starting your 78950X exam preparation, it is recommended to review the complete Avaya Contact Center Select Implementation and Maintenance Exam syllabus and carefully go through the exam objectives listed below. Once you understand the exam structure and objectives, you should practice using our free 78950X questions. We also provide premium 78950X practice test, fully updated according to the latest exam objectives, to help you accurately assess your preparedness for the actual exam.

Avaya 78950X Exam Objectives

Section	Objectives
Architecture	Explain the operation and benefits of the ACCS solution.
IP Office Configurations	Explain the required IP Office configuration steps to integrate with ACCS.
Implementation	Describe the ACCS deployment methods that relates to AAMS, WebLM and ACCS. Explain the whole process of installing, configuring, maintaining and testing to bring the ACCS in a working state. Explain how to secure the links between ACCS and IP Office.
Administration	Apply basic ACCS administration tasks and configure agent and supervisor privileges. Describe Prompt Management component in ACCS. Apply the configuration steps for multimedia features within ACCS. Apply the configuration steps for outbound features using Outbound Campaign Management Tool. Modify the sample application using Orchestration Designer. Create customized real-time display. Generate and schedule reports.
Business Continuity	Describe the high-level configuration steps for Avaya Aura® Media Servers in a High Availability environment. Explain the business continuity requirements in a Campus Redundancy Environment.
Troubleshooting	Explain the ACCS license assignments. Explain the steps required to troubleshoot the ACCS server by symptoms.
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